Customer Ratings & Reviews

This was a renewal and I have had a Geek Squad subscription for many many years now. When I have had an issue it has been a lifesaver! Also the techs are very helpfful in store and remotely and take a genuine interest in fixing your issue and answering your questions. I highly recommend getting this protection!

Excellent. Makes it easy to repair or replace consumer electronics and especially appliances if they breakdown within 5 years.

Certain products these days just need a warranty - refrigerators and microwaves, modems and routers especially come to mind. Best Buy - Geek Squad has the best service, best people I've ever had the pleasure of working with. Their quality and care is top-notch.

Excellent service line always no complaints everything was great done perfect

It is so nice to have such backing as I am a senior and can afford the time or money to get somthing fixed at curent prices. I know I can depend on the Geek Squad to be there for my and my appliances that are necessay to keep me comfortable as I am aging

Always get the Geek squad protection on bigger purchases. Only used it once but definitely worth it and gives you a piece if mind

I love the addition of the 5 year protection program, Best Buy stands behind their products if it can't fix it they replace it. I have had to use it on a Fitbit and they replaced it. I think it is worth the $$. I also used it years back on a washer that the digital board numbers were half seen and they replaced the board which was worth the trip and the circuit board itself!

I love the addition of the 5 year protection program, Best Buy stands behind their products if it can't fix it they replace it. I have had to use it on a Fitbit and they replaced it. I think it is worth the $$. I also used it years back on a washer that the digital board numbers were half seen and they replaced the board which was worth the trip and the circuit board itself!

I love the addition of the 5 year protection program, Best Buy stands behind their products if it can't fix it they replace it. I have had to use it on a Fitbit and they replaced it. I think it is worth the $$. I also used it years back on a washer that the digital board numbers were half seen and they replaced the board which was worth the trip and the circuit board itself!

We purchased an LG stove which was a tremendous piece of garbage. LG was 100% unwilling to make any concessions or try to make any repairs. The geek squad was incredibly helpful in getting the issue resolved. Best buy took responsibility where LG would not.

very professional and friendly. installed appliances and gave demo. Answered all questions and gave advice on maintenance and running appliances

Had many options to go to, but best buy geeks service is better than the rest. Able to walk into store and ask any questions rather than being put on hold for hours

Great service by Alex! Couldn't have been more helpful.

Have not needed the protection plan as of yet. I bought it because I prefer to be covered and not need than not covered and need it. It’s an insurance that help is available and affordable. Thank you.

I recently purchased 5 yrs of Geek Squad protection for a new gas range for only $125. I was delighted to learn that the extended warranty covers full replacement if the range is not repairable and that it is fully transferrable to a new owner should I sell my house and include the appliance. That is excellent and gives me peace of mind!

Great benefits! I bought a dishwasher and the cost of the Geek Squad Plan was significantly less than what it would have cost just for delivery and installation, and it applies to all appliance purchases during the year. Great deal and benefits.

I haven’t had to use the extended warranty but it was reasonable and I have it just in case something should go wrong.

Great people they know what they're doing. They are always sending the right installers and uninstallers with high knowledge

Geek squad always knows what to do. I highly recommend getting GeekSquad.

Love this product I have zero issues when I need something looked at or repaired