Customer Ratings & Reviews

Range and microwave were both installed quickly and professionally.

Geek Squad had always worked well for me, until my purchase of a TV antenna they installed for me. I get better reception on my bedroom TV with an Antenna I bought at Walmart & installed myself, I can hardly get any reception with the antenna they installed & it cost me $199 for the antenna & $199 to have Geek Squad install it.

Great coverage, with solid local service at a bargain price. Worth every cent given the cheap materials, electronic components and sensors included within modern appliances. Peace of mind has a price tag -- and it's the Geek Squad protection plan.

I don't buy any appliances from Best Buy without the 5 year protection. They provide great coverage. I've had full refunds or appliances replaced after several years when they can no longer be fixed.

I had issues with rust on one of my appliances that was delivered and also with a installation pack for my washer that was not delivered. I got a replacement for my appliance, and a refund for the undelivered washing machine instal pack.

Always always get the geek squad protection! I’ve used it before and was very satisfied!

Based on the delivery and installation service already provided I expect this service will be amazing already.

I always purchase the geek squad. They are very reliable and easy accessible

Excellent warranty. Best buy has honored their warranty more then once for me.

It's hard to review a warranty on brand new appliances but I do feel the extra protection is well worth the price, although I hope I won't have to use it. If I do, I feel more at ease because the terms of the warranty are very good for an extended time beyond the manufacturer's guarantees. Peace of mind is worth it!

Laptop runs well does as expected nothing more to really tell

Good price and good work. Thankfully haven’t had to use it.

These guys arrive when they say they will, they let you know when they're coming, they do their jobs quickly and professionally, and they clean up everything before they leave. Heck, they even wear shoe covers if it's raining outside. I can't say enough good things about The Geek Squad.

It’s expensive fir the extended warranty/gel squad service plan but hopefully if anything should go wrong this repair process will be fool proof. So far I haven’t had to use it luckily. But nice to know it’s there if we need it!

Always get the Geek squad protection on bigger purchases. Only used it once but definitely worth it and gives you a piece if mind

In my opinion every time you perched electronics stuff, buy insurance for it. Never knowing when you will need it.

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

I've leveraged Geek Squad 3 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

Excellent. Makes it easy to repair or replace consumer electronics and especially appliances if they breakdown within 5 years.

I purchased my protection plan which includes all the purchases I’ve made at Best Buy, I enjoy the feeling I don’t have to worry about things breaking down.