Customer Ratings & Reviews

I didn't purchase the warranty on the first stove and when the ceramic top was accidentally damaged putting in a hood; the cost of the repair was only $100 less than the cost of a new stove. We opted for a new stove, but if I had purchased this, the repair would have been covered.

We are very pleased with this range. We bought this to replace a much more expensive range, we are pleased with the oven's quick preheating.

Would NEVER buy ANYTHING from BB that costs $100 or more without protection! EVER! There have been far too many instances when we have had to use the warrantee extension to either get something fixed or replaced.

Always very helpful. Wouldnt buy anything without this protection.

Geek Squad protection is well worth the expenses. Have used it in the past with great success. Had to have the hood replaced crew was clean, quick, and polite.

Hoping that I don't have to use the service for our fridge but if we do hoping we have great service with the Geek Squad.

This service was great. I didn’t have to use it but I did cancel and was able to get a refund for the remainder of the time not used.

Excellent service line always no complaints everything was great done perfect

Seems like a good warranty but will see if service is needed, price and renewal cost high but saves you on some related necessities like delivery, installation, haul away.

I am a Geek Squad Fan. It IS the up and coming service company in our present days. No I don't work for them. I just use them a lot.

TV was in very good condition and very happy with. It would definitely recommend it to anybody.

My Open boxed microwave died within a month or so or getting it. Geek squad came out, determined it needed a new panel. They returned with a new one a week or so later. They did not reinstall the microwave properly, causing a large dent in the top and now the whole Micrwave is falling apart. Due to COVID, no one is coming in to fix it. I'm afraid it's going to fall and crash into my new stove (which I bought from Best Buy as well). No answer from management regarding this issue. I also can't upload the photos showing the damage that is happening. Your site won't let it upload them. I'm not answering the recommendation section because it could be this one time. I'd like to see it rectified.

A must have for anything over $200 value. They are always professional, we have used the service many times.

I have never had to use any of my product warranties. I always get them. I would rather deal with Bestbuy than any manufacturer.

Love this product I have zero issues when I need something looked at or repaired

Love the simplicity of this frig. The only thing I am not crazy about is that the ice cube shoot gets jammed and we need to remove and empty the ice container and use a hairdryer to melt the frozen surrounding ice in the shoot.

A neccessity with todays appliances. They are so technical that if any problems with it cost more than the plan to have walk into the house. I wish you could renew plan when time was up

When purchasing a refrigerator or dishwasher, we always get a

The team were great. The lady in the team was just as knowledgeable as the young man. I was impressed with how she handled the fridge during the moving of the item

Geek Squad delivered my frig and set it all up and have the extended warranty which is a given now day's the way things are made, I know to many that didn't do it and spent half of what they paid to get it fixed.