Customer Ratings & Reviews

Every expensive tv that I have purchased from Best Buy, I made it a point to buy the warranty. At a minimum trip charge of 125, the first service call will more than pay for the price of your warranty. They have even replaced my tv under the contract .

good to get the protection to provide coverage in case something goes wrong

Bought this plan for my dishwasher. When it needed repair on a couple different parts, they had a new one delivered and installed by the technician. It was worth the cost and peace of mind it provided.

Great to have this peace of mind for the expensive appliance. Hope to never have to redeem. Great option, though!

Great to have this peace of mind for the expensive appliance. Hope to never have to redeem. Great option, though!

Great service! Hooked up water to run the ice and filtered water. Thanks Best Buy team!

I hope never need to use it for my recent purchase (VR goggles), but My experience with BB additional protection plan saved me near 3k when my TV went belly up. So if I invest good money I always get the protection plan.

[Employee of bestbuy] Loving the new fridge, very spacious and a sleek look that matches my kitchen

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

When the ovens on my less than one year old GE café range stop working, the agents were able to diagnose the problem over the phone, get the part,It installed within days of the part arriving.

I saved 20% on all of the other warrantees that I purchased for my kitchen appliances plus saved another$60 on other services- so it’s almost paid for itself already. I just got it so it’s too early to review the services.

Great service by Alex! Couldn't have been more helpful.

I purchased this as my stove only has a one year warranty. I'm disappointed that this isn't an additional warranty. Basically I'm paying for the first year of this and will never use it. If something goes wrong in the first year, the manufacturers warranty will cover it. So this is actually a 2 year additional warranty......I would have preferred if it didn't overlap the original warranty.

Always buy the purchase protection. When I used it in the past there has never been any issues. Would definitely recommend

its cool to no that you have a piece. Of mind when you buy a product from best buy, plus ive been a bestbuy sinces they open

Always great service. Put my TV stand together and fixed the TV into position. Put my over the range microwave in, did a great job. In the past helped me with an issue with my lap top. Well worth the money.

I haven’t used the protection plan as of yet. But every appliance I own has it on their. Best Buy’s plans are great on price.