Customer Ratings & Reviews

Each time I purchase electronic equipment I invest in the 'technical support' to maintain the functionality. More times than not I use said support service. For me, tech support is like health and life insurance, your financially better off with it than the cost without it.

The installers connected my new wall oven to a junction box with no issues.

Very professional and friendly.Explained everything really well

This is an amazing laptop, incredible for the college class.

This appliance is for a rental property. We always make it a habit to purchase extended warranties for appliances in rental properties. Makes life easier for us and our tenants too.

i have had to use this warranty on multiple occasions and i is really worth it and i will make sure that i get in on future products and they either fix it or replace it

I purchased my home out of foreclosure and needed to purchase all new kitchen appliances. Best Buy was my go-to store. Having the piece of mind of their warranty was a decision that was best for me.

You will be assisted with great customer service. You will be guided with useful info that you needed.

Definitely recommend you get the extended service on any appliances. They are great to work with.

I have faith in the new appliances I purchased, but always nice to have some peace of mind if anything goes wrong

We used our plan 3 weeks prior to its end. Our dishwasher had parts start leaking. No hassles at all. Called, troubleshooting was completed. Parts no longer are being made. So got credit towards new one.

Love having the peace of mind that if any problems with purchase occur it will be taken care of

I only buy extended warranties for dishwashers, because they break so frequently. Best Buy was no hassle, replaced my dishwasher after initial repair did not solve the problem.

Hope I never have to use it but very reasonably priced for peace of mind.

When purchasing appliances at Best Buy, we always add the 5-year Geek Squad protection plan. The service is great.

Delivery was smooth process. I would recommend. Fast and easy

Hope not to use it, but glad to get it knowing that it covers my expensive dishwasher for just about any claim!!

Not as silent as quoted.I expected it to be little more quite

They got my fridge to fit in through a doorway by less than a quarter of an inch without a single scratch or dent. I was impressed.

Geek Squad knows their stuff! They were able to fix my television and were very nice. I always buy the extra protection plan as I know the Geek Squad will be there if I need them.