Customer Ratings & Reviews

Whenever I buy my appliances at Best Buy, I buy the insurance because that way I save money and time when my appliances break down so I don't worry about who is going to fix it for me or look to fix things for me.

When purchasing appliances at Best Buy, we always add the 5-year Geek Squad protection plan. The service is great.

I got this with the dishwasher I purchased. I havent had to use it and hopefully Iwont.

Geek Squad is good to have Incase something goes wrong with one of your appliances. They will send someone out to repair it. I would recommend buying this as an extra backup.

Hopefully it won’t be needed, but it gives me peace of mind

I trust Geek Squad and it is worth the money to protect your investment. Prompt service has been my experience with this type warranty and it's a must to secure your products

This is a must have. Peace of mind knowing that if anything happens you’ll be covered is worth the investment.

Added protection for a recent purchase for peace of mind

Added protection incase you ever need it. Last range (Whirlpool) we had the control board went out 2 months after the on year warranty went out and they wanted over $500.00 to replace it!

Geek squad always comes threw I love their customer service and the fact that they get to the bottom of the issue never has any problems with this service. And if they can’t fix it they replace it.

The staff was wonderful and interested in listening to the customer. I was given several options to choose from when the problem was identified. No ifs, and, and certainly no buts when service was delivered.

The five year in Geek squad protection is good except that it would better to get a rebate or credit if it is not used

[Employee of bestbuy] worth every penny, there is a peace of mind that comes with knowing you are solid for 5 years

They did a pre-inspection and told us what we needed to do before the final install. Install went very well and they took the old cooktop away. Easy Breezy.

It’s expensive but hopefully if anything should go wrong this repair process will be fool proof. So far I haven’t had to use it luckily. But nice to know it’s there if we need it!

5 year protection plan is far less than regular larger chains I have used warranty plans in past outside of the manufacturer warranty Geek Squad is fast to respond never had a problem

I recommend the geek squad as they are on time & provide great service, in fact their additional insight or recommendations during the install has helped us keep the appliances running longer

Always easy to get someone out and have had a dishwasher replaced after 4 years.

I am hoping that I don't have to use it but having this type of coverage is a peace of mind

Good to have cause any thing can go wrong at any time! So for the next 5 years don’t have any thing to worry about!