Customer Ratings & Reviews

So far they seem to make sure you get your stuff back up and running

Fantastic service and easy to order when there is an issue with my products.

added to my new dishwasher in case of problems hoping i never have to use them

Great addition to my TV. Great item highly recommend.

I love the the service that geek squad offers. They are professional and experienced technical support team.

The Geek warrantee is terrific. It saved me from paying for a new oven when my oven's computer panel burnt out. They tried to fix it 3 times and when that failed, they gave me a new oven!

Worth having for high value items! We’ve had to use it before and service was great.

I have been very impressed with the geek squad coverage and have had to use it several times with previous purchases. I love the customer service behind this coverage as well!

We added 3yr warranty for our kitchenmaid range for peace of mind

i haven't had to use this one yet but in the past we have and Geek Squad warranty a must in our home

I have had a good experience with Best Buys customer services. I've bought many products from Best Buy.

Always purchase the extended warranty for my major appliances no matter what especially we live in smaller cities where manufacture warranty doesn't provide that much protection.

I have been trying to cancel this order since the first delivery date, via the website, my account and I have requested a call back. HELP!!!!!! What do I have to do to get this order canceled??????

This is a pretty good refrigerator. The water leaks a little bit out of the freezer daily there’s no work around for what you have to put it on underneath the drip and the refrigerator is a bit small.

Bought the add on geek squad for range and microware, I like the no questions asked warranty offered by Best Buy, much better solution than fighting with manufacturer over warranty exceptions, etc

Very helpful. I highly recommended for specially for Samsung appliance user.

As long as geek squad does the installation it is worth it. Some of my products were installed by Best Buy’s third party installers and needs improvement. Geek squad mounted the tv and did a good job.

It is good to know the geek squad has your back. Thanks

Best protection agreement for the money compare with others.

Always make sure to have something to-go-to when in need