Customer Ratings & Reviews

Warranty purchase! Got it when we bought the LG microwave

Geek Squad service is a must to buy with any major appliance and boy if something breaks it pays for itself.

They did a pre-inspection and told us what we needed to do before the final install. Install went very well and they took the old cooktop away. Easy Breezy.

Great to have just in case you have a problem protected for five years

The Geek Squad has always been reliable. I don’t buy a product if I cant get a warranty

I have been very impressed with the geek squad coverage and have had to use it several times with previous purchases. I love the customer service behind this coverage as well!

I have read many articles warning people to not buy extended warranties. After buying Geek Squad and having several issues, I totally disagree with the articles. The Geek Squad protection on several appliances has paid for itself several times over.

The agents installed my equipment ans help us to move the old equipment.

Hope to never use the extended warranty but it gives me peace of mind.

happy with the way Best Buy squad took care of it all. Ivieliz at the Best Buy location in Alto Rey has been AMAZING from beginning to end.

Haven't used it yet. Hope its okay. We do have an issue but don't have time to call them.

Purchased this when bought induction range.I feel alot more secured with the Geek squad service.

The service response is spotty. Trying for days to get someone to check out a faulty fan on my new microwave. It seems the only definite thing is that it gets your foot in the door for service.

Great warranty coverage. If anything goes wrong with the product, the warranty basically has it covered.

Always purchase the extended warranty for my major appliances no matter what especially we live in smaller cities where manufacture warranty doesn't provide that much protection.

Geek Squad, protection service is a most have, do not take the risk of not being covered. Bestbuy, product protection plan is top of the line. They honor they coverage alone with professional service.

I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.

Whenever I buy my appliances at Best Buy, I buy the insurance because that way I save money and time when my appliances break down so I don't worry about who is going to fix it for me or look to fix things for me.

The Geek warrantee is terrific. It saved me from paying for a new oven when my oven's computer panel burnt out. They tried to fix it 3 times and when that failed, they gave me a new oven!

Your rates are a little to high for regular people out there trying to live.