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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3676 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,676 reviews
  • Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mbers set upy stove so it was ready to go!! They were so very helpful and patient with their explanations. 2 super geek squad members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good and important to have a protection plan on certain big purchases. Best Buy geek squad is a great buy and investment for your products future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused as to what I could expect from the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher was non-functional as delivered. I called the Geek Squad for assistance and they pointed me to the Bosch web site. Although I know the Best Buy warranty kicks in when the manufactures warranty expires, I guess I was hoping for assistance to find a warranty services and get a warranty service call scheduled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Onreee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men very polite and efficient but also friendly and happy. Comfortable experience. They did a great job! No complaints just a BIG THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE PEOPLE I TRUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been reliable. I don’t buy a product if I cant get a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll never buy any large electronics from Best Buy without the plan. On the rare occasions I’ve had to exercise the plan, I’ve had nothing but a great experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful. I love shopping at bestbuy for my appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as silent as quoted.I expected it to be little more quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get 5 year protection on appliances at Best Buy. We found that most of our appliances break down, if at all, around the 5 year mark. This is why we prefer the 5 year protection over the 3 year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the assurance that this service offers..whats not to love..nothing to lose!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was smooth process. I would recommend. Fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how spacious the inside is and the convince of the freezer, the ice maker is also perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool and GS warranty issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased whirlpool brand products AND the warranty. Unfortunately means for the first year I have to call whirlpool for any needs. that means I paid for three years but only getting two. Bummer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be careful what brand you buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased whirlpool brand products AND the warranty. Unfortunately means for the first year I have to call whirlpool for any needs. that means I paid for three years but only getting two. Bummer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been doing what’s it supposed to so far. Happy with my selection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for a Great TV! Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect! Great TV! Can’t complain about a thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan. Have used it on refrigerator and washing machine. It has more than paid for itself. Easy to schedule.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Great Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed my stove and over the range microwave. They were professional, clean and very polite. During our Covid times I was most impressed with the protections they took.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have with appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying an appliance. Get the protection. I had my fridge fixed several times and my stove replaced twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ezcam357

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works efficiently. Ice maker and water dispenser are easy access no more ice trays

    I would recommend this to a friend