Customer Ratings & Reviews

This is a must for major appliances and the interactions we have had with geek squad techs have been great.

I have had so-so experience with Geek Squad in the past with cell phones, but since this is covering an item not under contract, I expect that I will have far better experiences with it is needed. So far, so good.

Good to know I have the wonderful people who know how to fix or get someone to fix the things I need every day

The extended service protection offered through Best Buy is a great deal. I had searched around at other big box retailers and Best Buy by the fire offered most bang for your buck.i've been very pleased with the service from Best Buy

I usually never purchased extended warranty. This time I decided buy because appliances these have too many electronics. This may come handy.

Always get the Geek Squad coverage. It is the best coverage for the price and bring peace of mind to any purchase.

Great customer service and informative. They know what they are doing.

I have had to reach out a few times to this team and each time they were very helpful and knowledgeable. I am sure I will be contacting them again.

Worth the piece of mind spending this much money and i dont have to worry

Good peace of mind for the money spent, a good deal.

Once you do get to part of getting appointment to get serviced you are good to go. But it's the part that trying to set up appointment is really really super hard. You will reach to the point of feeling like throw your phone to any wall beside you before you get someone who speaks enough English to understand you want to set up service time with Protection plan you have bought. Some days you will get through, somedays you won't. Take your pick But I would say it's still cheaper to go through this than actually not having any protection at all since you might be lucky to talk to someone

The best thing I ever have. Thank you. you guys the best

[Employee of bestbuy] Very nice android tv, I bought it at an affordable price and there was nice service

we always purchase geek squad with all of our appliances and they are very good with fixing. You can also add on other things that they can cover with the 5 yr protection plan.

This product does what it's designed for. If we ever have an issue they are there for you

Since the Geek Squad provides great service, we always add the extra protection on

Haven’t had to use them so far. I did buy the extra warranty just in case.

Bought this warranty for all our appliances we purchased from Best Buy. Already had to use the warranty one time and was very easy to use. Geek Squad had me fixed in no time.

happy to know that we have peace of mind on this appliance- just 1 breakdown or potential problem is covered. All new appliances are prone to operator error and various issues ( although I do not expect any)

This is a great fridge. The kids love the crushed ice. We love the room.