Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3643 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,643 reviews
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another big purchase and we decided that insuarance was a great idea for our appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I keep purchasing these, except that they provide peace of mind. I have only used a warrant once in 20 years, but when I did, they replaced the item immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind and quick to check my problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast tech support, bit hatd to get in contact geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection when you need it...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had so-so experience with Geek Squad in the past with cell phones, but since this is covering an item not under contract, I expect that I will have far better experiences with it is needed. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good insurance policy, want trouble free service for my rental property tenant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terry in the Tv area

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terry the sales associate that help me was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer purchase, peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to purchasing similarequipment somewhere else without the extended warranty I wasted my money in the past. My new motto for appliances is, " buy it don't be foolish "

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What's the point of having Protection plan if you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you do get to part of getting appointment to get serviced you are good to go. But it's the part that trying to set up appointment is really really super hard. You will reach to the point of feeling like throw your phone to any wall beside you before you get someone who speaks enough English to understand you want to set up service time with Protection plan you have bought. Some days you will get through, somedays you won't. Take your pick But I would say it's still cheaper to go through this than actually not having any protection at all since you might be lucky to talk to someone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Big Thank You!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection gives me great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Big Thank You!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection gives me great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. I called for a home reoair they were here in a couple days. Fixed my issue and gave me tips on how to care for my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having that extra few years of coverage on an item in very reassuring, just the fact that you have one less thing to worry about for an extended period of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added security to purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my service yet! I rather have it and not need it then not have it and need it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't get this with any of my appliance purchases.. simply because I take great care of my things and they seem to last quite a while. But this time I couldn't pass up 3 year protection plan for only $29 was a steal. Why not! Haha

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Frig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and setup of newly purchased refrigerator went well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy to know that we have peace of mind on this appliance- just 1 breakdown or potential problem is covered. All new appliances are prone to operator error and various issues ( although I do not expect any)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad several times - great results each time,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome there if i need it picked up a microwave for my aunt and she lives about 2 hours away so i wanted to make sure she's protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came quickly and professionally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents came and unloaded the dishwasher and placed it directly where I wanted it to be placed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling secure with coverage for my Kitchen Aid ov

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Kitchen Aid double oven was close to $3K. It already died within 2 weeks of installation and had to be replaced. Great comfort in knowing I have protection for 5 years

    I would recommend this to a friend