Customer Ratings & Reviews

not sure yet- have not had to use the service- most of the time the value is not there- time will tell. Five only because of peace of mind...

A must for large purchases. Always get more coverage than the manufacturer.

We always purchase the extended protection plan for everything we buy. The Best buy plans are the best we have seen.

Seems like a good idea to buy with an appliance purchase

Excellent help the click squad is always available for all of my needs

Agents installed our dishwasher quickly and professionally. He even tested it and explained a few functions. They removed all the packaging.

The peace of mind in knowing that if anything goes wrong with your equipment you will have trained experts able to correct it or replace it is in valuable

Poor quality. Knobs broke off and stainless steal started to peel. Samsung will not be of help unless you pay over $200 just to tell you it needs repair . Po

Best warranty, for a great price an different plans to fit your needs

I’ve purchased on every Best Buy appliance I have purchased. In the long run I have saved money by using this service.

I bought but so far I haven’t had to used it. I bought it for all the appliances

These protection plans is really the only reason I buy anything from best buy if you keep the protection plan going you will be able to get a new whatever when your product quits working.

I have used Geek Squad for all my purchases at Best Buy and never cease to be amazed by their responsiveness and helpfulness. Well worth the investment and has paid off time and time again!

I would recommend geek squad to anybody, always there we I call for fast Appointments

I always add these protection plans because when something goes wrong best buy and geek squad step up and help out with fixing or replacing

it is always a great thing to have. Years ago, I used to decline until my $3200 tv broke in 18 months. I feel in love with it after that. I don't always use it,but gives me a sense of security.

Great peace of mind feature. Hope the product outlives the warranty!

Friendly service. Went above and beyond to help. Very fast and careful

I usually get the additional warranties for my appliances, because of the “just in case something happens” factor. For 3 yrs of additional protection, the price was worth it.

I purchased this geek squad protection plan for a peace of mind. Thankfully never had to use it, but good to know it’s there if ever I need it.