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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3676 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,676 reviews
  • Rated 5 out of 5 stars

    Installation wasn’t great but priced right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. Hopefully I won’t need to use it but glad available and priced reasonably. Keeping my fingers crossed. Thanks

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Comforting to Have Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value and quality of service will not be know until a covered product goes bad. Hopefully the service will be as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Geek Squad Protection for my new Dish Washer! You never know how these appliances may work out so its good to be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is necessary to feel confident that you are protecting your product. I defentially recommend getting extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always I mean always get protection when you can, unless you can be a submariner, then be a submariner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been great in responding to any requests. And have helped with several items including rebuilding our 55 inch Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to exchange if you encounter an issue, geek squad and Best Buy overall have the best and easy to use warranties .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great equipment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service received, delivered on time, tech dis great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the coverage and Best Buy associates were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech support EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have had tech support I actually think is worth the money. They have helped us on issues from large to small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator easy access and big storage for products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful that I purchased this on all my Samsung Kitchen appliances. Had to use the warranty to replace all pieces in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this stainless steel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the stainless steel easy to clean just do not have enough shelves and not wide enough in the freezer but love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the service for my major appliance great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely shop at this store for my items in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get with any new appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definite recomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i will always recommend Best Buy's Protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting for my refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this well arrive soon since the pandemic has caused delays. Love this brand of appliance. Great reviews. Fingers crossed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took PC in, Geeks backed up hard drive so I could send it to HP (bought it elsewhere) for warranty work. Next time, I'm just buying my electronics from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it. But I am grateful to have that protectiin there. Specially with the great employees in El Centro.

    I would recommend this to a friend