Customer Ratings & Reviews

Insurance... Always good to have it! Just quantify the amount of the item you are purchasing vs. the value or coverage you are receiving for adding the geek squad protection...

For major appliances and TVs, highly recommend getting the protection plans.

Glad to have this coverage. Have had trouble with fridges purchased from other stores so we always get the coverage now.

The three year warranty is a plus. If I have any concerns I can call the geek squad

Very nice added protection for new appliance. Peace of mind knowing I have great support if any problems

This came in handy as the refrigerator had an issue when delivered and the Geek Squad resolved it quickly. Worth the money spent.

Love my Geek Squad! I subscribe to the plan that includes all of my electronics. Nothing broke since I got it. Magic.

When I received I am very happy because is my better refrigerator that I have. Is bigger and very pretty.

You can't beat the price for a FIVE YEAR WARRANTY!! I am a penny pincher and couldn't pass on the offer to protect my purchase with a extended plasn.

Bought a refrigerator from best buy outlet. It was an open box but was said to be still functioning. After having it for 14 days we noticed everything in the freezer had defrosted. Temperature reading inside the fridge said the freezer was at 0 degrees Fahrenheit but in reality it was at 60 degrees when i put a temperature probe inside. Geek sqaud came out 4 days later to repair. They claimed the gasket on the freezer was not sealing correctly cause it to let heat in. They then “repaired” it and later that night it was still not freezing. Had to call them again and now have to wait another 2 days to have someone come out again.

Geek squad are very knowledgable and helpful with PC, laptop, phone, tablet...

Always get the plan on big ticket items. I know it cost extra but I have used these many times to replace items that have broke

Best Buy really came through! Our Samsung fridge failed repeatedly and the 5-Year Standard Geek Squad Protection got us an exchange for a new fridge to replace it! Saved us $$$$!

I always get protection plans when available. I only had to use it once on a different item. It's better to be safe than sorry.

Delivered to the house about 2 wks ago. So far we are loving it!!

Well worth it if you have appliance that you bought, tv. or sound system. and they check your computer. great deal.

Very happy to know I have the security of the Geek squad should I ever encounter a problem with my new purchase.

This was a small price I had to pay for an extended warranty, I haven’t had to use it yet but it’s good to have.

I have always been a customer and the geek squad is outstanding and they are very knowledgeable and fixes issues on time

Always worth it to get the geek squad. Any issues or questions and you call them and issue is solved.