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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4572 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 4,572 reviews
  • Rated 5 out of 5 stars

    Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is an investment that I hope I won't need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan so worth it. Always seem to need a protection plan now a days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the service protection. The last fridge I purchased was horrible and I would not buy a new fridge with out this extra guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must-have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came, took away my damaged fridge, and installed a new one and explained everything. AWESOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ! Would highly recommend protections plans

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust is important...they will back your purchase up with class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent used yet so not sure about warrantee do not know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a great value and techs are helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid a little extra to get Geek Squad Protection. It’s worth the additional coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy! Happy with my purchase. I'm also glad they offer a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, installed all programs and tested for accuracy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing that I ever did to add geek squad give peace of mid great discount And support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we bought the warranty but went into shock when was told how much it cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this protection plan and it was the best choice i made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My luck is everything breaks after the mfg protection goes out. Now I don't have to worry. Used geek squad before and Always happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels like “they have my back.”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Ask me again in 5 years. I’ll know better then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call for help and an agent was sent to My house within 48 hours. The service was great and the fridge has been great ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my fridge quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the guarantee has not been used. I hope when needed that can solve my problem quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best always providing exceptional customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never hurts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I had always had bad luck with appliances breaking just after the warranty period. This adds peace of mind.

    I would recommend this to a friend