Customer Ratings & Reviews

Amazing Fridge. A large one but still I was able to fit it in.

When you make an investment such as this, a little security is good.

I recommend it to everyone because the minimum problem will be solved right away

Always purchase extra protection for higher priced items

Their great at taking care of the problem and go out of their way to full satisfaction. Easy to work with them.

Have not had to use yet. Hopefully this product last me a lifetime!

I bought this at really good price, and am very happy to have the added insurance

This geek squad protection does its job and protects the fridge

well worth the coverage on my major appliances. Very pleased

can review didn't use it yet hope don't have to but if i do i know it there

Amazing product bought several for the family . Great technology

Best buy has always backed their service. I've used it on all my big purchases.

Just added as a piece of mind just in case you just never know.

My Refrigerator started to die after 11 months. I tried to claim the warranty and they said I had to go through Samsung directly. Samsung saw there was only 3 weeks left in the factory warranty and drug the process out 3 weeks, then said the warranty expires an passed the buck to Best Buy warranty. Best Buy then took 4 days to schedule an inspection, another 5 days to schedule a third party repair tech, and then another 10 days to order parts and get the repair done. Meanwhile, my refrigerator is no longer chilling food and I'm stuck without a major aplliance. My recommendation would be to avoid warranties on major appliances. It woild have been cheaper and faster just to buy a new one fue to lost food, eating out, time spent dealing with bureaucracy of insurance.

Definitley worth the money. The service Tech was fast and officient.

I highly recommend this service and would purchase it again.

good to have the extra added extra protection for the just in case

Wow they were amazing. Geek squad installed so well. Thanks Best Buy!

I wouldn't purchase something large without the protection. Used it on other items and it's a simple trade. Great add on.

I would recommend Geek Squad for any product purchased. With eve penny and they are knowledgeable and very reaponsive