Customer Ratings & Reviews

I hope I never need this service but I got it just in case my refrigerator acts up.

When I brought my refrigerator I also brought the protection plan. I was super excited when I seen Geek Squad. I have used the Geek Squad in the past and had lovely experiences. I highly recommend getting protection plan especially if it’s with the Geek Squad.

Hope to not need to use it, but peace of mind knowing I have protection in the event I do. I have used GS protection in the past and it was well worth the small up front cost.

Great customer service and help loading my product!

So far so good no issues yet. But i hope when and if i do everything goes smoothly.

Absolutely love this refrigerator. Lots of space in the refrigerator and freezer.

The agents installed fridge without any hassle. Arnaldo and Javier from A&S Nieves Transport did a great job in delivering and hoping the fridge to the waterline. They also gave instructions on disposing gallons of water and cubes and wiping the product before starting to use. Great crew and work well done.

Very good item for the money. Works well. Does what it needs to.

The guys are great and knowledgeable. Very professional too!

I ALWAYS and I mean always include the price of extended warranty service into the price of an appliance now a days. And Geek Squad IS the best bunch of techs out there of late. As with ALL things this may change. I can only hope not. because, as of now, I will swear by them. But so I did "the other Major warranty outfit that was "crafty" and went under" I definitely can see Best Buy and Geek Squad is still on the move up and hungery for my business. SO, 5 Stars Guys. Keep it up!!! or I will be gone ; )

Spent a nice penny on this better protect it. CYA, be screwed it something major happened to it.

I live the 3 doors and its very spacious. Water and ice dispenser was a plus.

fast and efficient. Came in and did a nice job installing and clearing all debris after.

having little problem trying to solve my problems by phone but everything fix with the Geek squad people in the store

I used to think service contracts were a waste of money. Than within the last 2 years, my dishwasher died, my oven needed repair, AND our top of the line LG French Door compressor died after less than a year. The Geek Squad handled it ALL, new LG comes WEDNESDAY. I understand stuff happens.....the GEEK SQUAD helps you get through the STUFF. They are one of the MAIN reasons I use Best Buy for EVERYTHING!

So, I had to get this coverage... Just in case. I had a freezer that I bought from Best Buy, went out within 5 months, lost really expensive meat along with other frozen perishables. Had I had this coverage, it would have been reimbursed. Same freezer was on sale, used the difference for the plan. We'll see!

Great warranty coverage that i can count on all tbe time from best byy

Super easy chat online (used my phone) told them the issue, needed a repair man to check it out (he was super nice,and submitted my issue for a replacement..

Best, and most beautiful refrigerator ever made. I love, love, love it. One of my favorite purchases I’ve made.

The delivery guys got the refrigerator in place with ease. No bumps or dings and brought it through a very tight opening without issues.