Customer Ratings & Reviews

I am extreamly happy with the Geek Squad. Our Dryer went out and they were there within the week with parts and had it fixed quickly. the only issue I have is that they dont allow us to use Best Buy bucks to purchase the warranties anymore. that change was also hidden within their updated rules.

had to get it for my refrigerator so now i am good for now thank u Bestbuy

The delivery guys got the refrigerator in place with ease. No bumps or dings and brought it through a very tight opening without issues.

Please! This guaranty is for 3 years, only paid one amount $85?? Confirm?

I have not used it yet but I am glad I had the opportunity to have a protection plan.

Great fridge love the storage love the all of the various compartments. My only frustration was that my waterspout broke down after two years. Repair guy basically said they would have to tear out and replace the whole line to repair it which would take three or four days. Not worth the fix

The 3 year protection plan is worth the money....gives me peace of mind!

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

Great product! The service delivery was great on time, setup within 20 minutes and provided instructions about the refrigerator. Scheduling was easy!

Very responsive when in need. Excellent service for apliance service

Great features, easy clean up. Beautiful stove and a well upgrade from my last one.

having little problem trying to solve my problems by phone but everything fix with the Geek squad people in the store

I am highly pleased with my overall service and purchase

Samsung makes a great product but anything can happen like line surge, early part failure etc... So we always buy the protection plan,

I love the 5 years warranty for peace of mind. Best Buy deliverers a great service

I would recommend everyone get this when purchasing something from bestbuy

Always always always always always always get the warrantee at best buy

This gift fit perfectly into the kitchen space. It was also the right height for a short person to be able to reach the top of it. I am pleased. Geek Squad protection provides me with peace of mind as a single woman.

Best, and most beautiful refrigerator ever made. I love, love, love it. One of my favorite purchases I’ve made.