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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4570 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 4,570 reviews
  • Rated 5 out of 5 stars

    Unfortunate freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was very professional and timely. Unfortunately, no parts were available. So had to return the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan gives me piece of mind with my refer purchase. Quality just isn't what is once was and I felt this was a decent value all things considered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frustration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use the phone contact but this was the most frustrating hour I have ever spent on the phone. In the end he sent me to a web site that was supposed to guide me thru the easy fix/. Needless to say it was in tech speak and I had no idea what they were talking about. I finally had to make appointment with a tech to come out to fix the problem. That I understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must to purchase a warranty for the long term expectations have greatly changed of the years and as technology changes it is becoming harder to fix your own Appliance and best buy warranties in general are Excellent when it come to customers satisfaction .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time, plenty of updates prior to arrival, very polite and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the fridge very nice and easybto use. Especialy after our old one just went and died on us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had problems when I needed repairs. They are always on time and do their best to get things running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this in the past. Very reliable and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merchandise delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Good merchandise with good warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales staff super informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales staff guided me through selection, purchase, and membership with ease by noting benefits along the process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer could b 10% smaller 2 allocate more fridge space and the app privacy policy is 2 broad, with no acctual audio privacy 4 consumers so if not agreed 2, you can't use all the features the way they are intended. Sad. The shelves, space, and layout r gr8. Way better than the others. Its beautiful, roomy, & quiet. Recommend! Ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern small refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a modern look skinny refrigerator. It fits in an small space and is flatering. I just love the new look in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several extended warranties with appliance purchases at Best Buy. I have never had any issues getting items repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure yet, but they are responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the extended warranty on our LG refrigerator. Unfortunately, we have had problems while the appliance was still under factory warranty. The LG them has completed repairs 3 times and the issues are not resolved. At this point, the Geek Squad warranty is taking effect and we will see what happens next. I will try to update this review after our appointment tomorrow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have to use this because refrigerator works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Get it for Great Service and Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a no brainer. Just get all your appliances from Best Buy and Geek Squad protection for all of them. Remove the uncertainty of broken appliances and unpredictable repair bills. So valuable to have the peace of mind from Geek Squad so you're never worried about unexpected repair costs. Geek Squad is extremely responsive. They don't hassle you when you call for a repair. They quickly assign a technician to fix it. Just get this coverage so you can sleep easier at night. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REFRIGERATORS ALWAYS ALWAYS !!! NEED A SERVICE CONTRACT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My KitchenAid Refridgerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge so far i like the look and the water and ice dispensers are separate you don't have keep hitting the buttons to change. Which will make the wear less on the panel, it is more spacious than i thought and it doesn't show the fingerprints on the doors and handles for less cleaning. No dislikes yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had any issues with Geek Squad. I think for your money you get a lot of coverage. I think its important to have a warranty for a high cost appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Warranty A Must In Today's Time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers the best warranty for electronics and home accessories. You cant not go wrong with this warranty and it covers more than the manufacturer warranty. I put warranties on everything I buy from Best Buy, it's just that cheap insurance for when things go south!!

    I would recommend this to a friend