Customer Ratings & Reviews

The guys get in the fridge without no issue very kind professionals 5 star to the team

I recommend purchasing the Geek Squad service with any electronic products because all of these items have electronic components and setup that their expertise can assist with getting things up and rolling.

We love it and the kids love the color and the way the doors open up and the white inside and the lights

Seems silly to review something I haven't used yet (and hope I never have to, actually) but I hope to win the gift card, so here it is.

They do a great job on installing anything you purchase

I purchased this agreement, and hope not to have to use it. Seems to be a good deal, still hope that I do not need to use it, hope that the refrigerator last a lot longer than the warranty and is pro long warranty thank you.

Peed for those instances where something unexpected happens. Such as. A Samsung fridge having issues lol

It is a good thing to have. The protect plan replace an major appliance I had only two years. I just purchased another 5 year protection plan on the replacement major appliance. Highly recommend a person to purchase one.

Very friendly out going very professional on time.

So far so good. Have not had any issues with our new appliance, but feel great knowing that we have the Geek Squad ready to come out an help as needed.

excellent service ! we are very thankfully about the service from geek squad

I always apply Geek Squad protection to expensive electronic purchases, cause you never know. Plus, depending on product, you can easily exchange in store versus other protection plans were they use a 3rd party!

Good service! They are responsive and provide the service we need

They are helpful. When I call for service they set a date and are on time when they come to the house. They fix everything I have called them on.

Haven’t had to use this yet, but with our track record associated with fridges it felt like a smart option. Hopefully we won’t have any issues when and if we need to use this. Best Buy usually is reliable when it comes to this service.

Going great and kids love to draw on it. Screen is good. Water filter needs quick replacements. Else all good.

I mean for the price, it’s a great value. $79 will cover my freezer contents due to malfunction? That’s worth it right there

Had to return and item and they exchanged it cause it was defective that we bought for our daughter in law. Had no problem.

I have been a long time Best Buy customer, all my electronics are from there and now a major appliance. The Best Buy protection plan has provided ease of mind that a failed unit is quickly repaired or replaced. They help every step along the way without unexpected loopholes. One word "Dependable"!!

Usually purchase for large appliances or expensive items. Have used the service/warranty on other items. Fast and simple process.