Customer Ratings & Reviews

So grateful for this service. Used it multiple times

They replace my fridge what went out after one year, protection plan worked very well

They always know how to serve the customer. Great experience.

The salesperson was very helpful and offered several different options

Have not had to use it but they seem nice when i went to pick it up

Always always always purchase the geek squad extended warranty. The way products are made these days this is the best way to go. And it hardly cost anything per year. Well worth the investment!

Looks like great coverage, but have not used it for a claim, so I do not have detailed feedback yet. Found it desirable for high ticket items, just in case.

Glad I bought the Geek Squad extended protection. The Refrigerator only has a one year warranty, so I wanted the added coverage and local repair service.

I had to call the Geek Squad to service my fridge. The repairman was on time, helpful, fixed the issue identified a other problem ordered the replacement and showed me what I needed to do when the part arrived.

Some people say the warrantee is not worth it. It is worth it when your freezer or anything of value goes out.

I had a S____ Refrigerator years ago with the BB extended warranty. The team came out so often BB bought it back and I purchased a LG refrigerator from BB again with an extended warranty with the buy back.

Absolutely won't buy something without being backed by the Geeks.

Geek squad is definitely worth purchasing. Great customer service and willing to help you out. They make sure they get the job right

I am very happy with Geek Squad. I have used their repaid services several times and they even replaced a refrigerator when it was leaking and couldn't be fixed. They replaced it with the same model for no charge. They even reimbursed me for food that was damaged because of the leak!

I had issues with my dryer but I got the protection service for 5 years and they are amazing.. Got my dryer working again

I purchased a set of appliances, but only bought this for the fridge since many had made comments about it in reviews. I hope the fridge lasts years, but three years of security should cover the highest risk period with the appliance. It may not be a needed thing, but I decided to get it.

Great peace of mind. I love having the extra protection and all the issues this will cover

So far have not had to use the warranty, which I am perfectly fine with of course. Nice piece of mind if we do in the future.

Satisfied customer will definitely recommend to others

The customer service agents provided excellent set up and answered all of our questions regarding our refrigerator/ freezer.