Customer Ratings & Reviews

Open never buy anything without a quick squad protection they are very good came right out and replaced my refrigerator with no problems whatsoever

The technicians were helpful and set everything up

The agents carried the refrigerator up a long flight to the second floor kitchen - no problem

The Geek Squad in the Norman, Oklahoma are very professional, presents products in a way you can understand, very helpful and courteous ‼️

Plenty of space inside the fridge. Freezer is large and easy to open. Water dispenser is slim and works great

I don’t like that we don’t get the amount of the protection back but still a good deal to get what you paid for item back

Required item fo any appliance. Bought if for a chest freezer and im glad i did.

this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

Hopefully, I won't need this for my fridge but its piece of mind knowing that its there.

It is always a good idea to get protection coverage on your products. Well worth the price. Have not needed to use it yet, but if I need to, it will be in place.

I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

So far have not had to use the warranty, which I am perfectly fine with of course. Nice piece of mind if we do in the future.

Easy to setup a Service Request in case something breaks down.

My experience at best buy was very satisfying costumer service was on point in every way

I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

I purchased geek squad for protecting my new purchase

I gave it 4 stars because I haven’t had to use the warranty and hopefully, I wont have to.

My item was delivered and left in the middle of my kitchen. I did not realize that there was a check box somewhere that indicated i wanted the delivery person to put the fridge in place and remove the packaging. Service has been a nightmare. I understand that we are all short-staffed, but waiting 2 weeks to get an appointment then another 2 weeks for the part to be replaced it ridiculous.

The customer service agents provided excellent set up and answered all of our questions regarding our refrigerator/ freezer.

Geek squad service is the best. I called I received an immediate response they solved my problems very quickly. Also any additional cost to get the geek squad service when purchasing is well worth it.