Customer Ratings & Reviews

Perfect upgrade from side by side Samsung! Very spacious and highlight of our kitchen

3 year standard geek squad protection gives me the peace of mind needed for appliances should it be needed especially with devices that are not available and aren't as long lasting as previous models.

Haven’t needed it so far. Fingers crossed! When I read the fine print of the offer and that it what is useful toward, I was convinced to go ahead and purchase it. I feel like it will be a good value over time if a repair is needed. Also, it covers maintenance items.

Geek squad is awesome. It replaced my fridge without dents

The 5 year standard Geek Squad Protection is worth the extra money. I would definitely recommend their services!

The geek squad protection is well worth your money. Appliance just arent made like they use to be made.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

This extended warranty is really affordable insurance.

Very good value. I like the fact that not only is my freezer covered by the geek squad plan but also the food in the freezer is covered as well. This was an important factor in my purchasing this product. I also like the reputation that the geek squad has for resolving customer issues.

Got my old one out and the new one in without damaging anything. No small feat. Gave some instruction, hooked it up and left. No complaints. Very friendly.

I love the geek squad protection. The will take as long as necessary to get everything just right and explain ahead of time what they are goung to do so no surprises

I'm not a fan of paying for additional insurance but if the price is right and the appliance is on sale, it's a win. The only draw back it is a 3 year plan for refrigerators

I am a huge fan of purchasing extended warranties with the Geek Squad for all of my electronic and appliance purchases. I have rarely had to use the warranties, but having the sound of mind is worth the small fee for the added coverage. I'm a big fan of Geek Squad coverage!

I’m so confused. I bought an Insignia refrigerator in Oct 2020. The freezer fan is starting to get super noisy. I’m so disappointed. I have the Geek Squad plan but when I called they said I have to come into the store to set up an exchange. They transferred me over to Insignia. Insignia said I need a GSS number? I was on hold for over 30 min. I just want my fridge fixed. I love it otherwise. So frustrated.

Open never buy anything without a quick squad protection they are very good came right out and replaced my refrigerator with no problems whatsoever

Really great product and price such a life saver now every food and produces last

Everything working perfectly since installed great purchase

I purchased this in case I need it. The plan will cover any issues that I am worried about in the future. I normally dont buy warranties but this one is perfect

Love geek squad! They are fantastic! Definitely recommend

ALWAYS WILLING TO HELP AND FINISH THE JOB IN A TIMELY MANNER