Customer Ratings & Reviews

After only having my new appliances for less than two weeks I call geek squad for help on my stove light. Only to find out that they do not have LG support in my area so they were not able to help me and I would have to call another number through an LG supplier direct. It took over two hours of phone calls to get help

This is a nice refrigerator. Only thing that concerns me is the change Water Filter is much to often. Other than that, we are pleased with this unit.

Great product it came as advertice thank you all for your sevice and great attitude

Was easy to purchase Geek Squad Protection with professional assistance

I always buy protection since appliances always run into issues. Geek squad protection has saved me many times.

I have not needed to use my warranty yet, but Hallie was very helpful when I needed help with an installation problem. After talking to the salesperson, managers, etc. Hallie finally heard me and helped with my problem. She encouraged me to keep my warranty. Thanks, Hallie.

Have not had any trouble with the refrigerator.Not used

this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

It works perfectly. Thanks Best Buy for be trusted and tested

Affordable plan. My freezer is new so I can't give a review on the ease of use as of yet.

This option is a must! You always want to make sure you get some sort of warranty.

The Geek Squad has been very good about helping us out with a fridge that was a lemon and replacing it with a different one that was in stock.

I called the Qeek squad about the dent on my new Samsung refrigerator. I decide to see what kind of discount I can get for it. I was very happy with the amount.

Excellent services. Great people when you need assistance

I bought a French door refrigerator & was glad I had 14 days to buy the geek protection. I decided an extra $129 for 3 years was worth the peace of mind that I could call in case anything goes wrong. Hopefully I won’t need it!

The refrigerator was delivered on-time and installed effectively. The service people went out of their way in helping me to disconnect the old refrigerator's water line to the ice cube maker.

I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

Got the warranty as the refrigerator I purchased was for my mom... If problems arise, I want her to have the easiest chance to repair or replace the unit without her needing to spend any money. $169 for 5 years is about $34/yr for that peace of mind. Verdict? Worth It.

Haven't had to use this yet, but feel more secure that I have purchased it! Worry free!

Friendly delivery! Nice side by side refrigerator! Only wish the side racks were larger!