Customer Ratings & Reviews

i am glad i bought this because i bought a new house and needed to buy alot of appliances. this also includes getting a tv mounted for free if bought through best buy!

Nice having the peace of mind knowing that if anything goes wrong it’ll be taken care of.

This plan that I purchase is a reasonable price and they come once a year to check it ,besides if you need to make an appointment for a repair

Excellent offer to protect your investments. Great value and great customer experience

I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.

Enjoying the geek squad service. Nice to have experts available when you need them. Other perks are great too like installation, haul away and extended warranty.

Glad to have the extended protection. I've only had to use the Services on laptops. Haven't had to use it on appliances but glad to have the option to purchase the protection.

Haven’t had to use the warranty as of yet the fridge is to new.

This refrigerator has large storage space, delivery was on time and handled it very nice without any damages

Excellent service, nice and helpful people.⭐️⭐️⭐️⭐️⭐️

Fridge has lots of room very spacious and I got two so you can feed and army

Our refrigerator broke after 1.5 years and it could not be fixed by geek squad or the manufacturer so they replaced it which was great but what they don’t tell you is that you is that the 3.5 years left on the warranty does not transfer over to the new refrigerator. So we’re out $350 for the original warranty and spent $350 on the new warranty. doesn’t seem right.

The geek squad protection plan gives me peace of mind. Ive had to use it in the past when my tv went out. and they took care of everything, made it very easy for me to get a replacement

It will come in handy for my freezer! I think BB should have a bundle price for all the household gadgets we purchase instead of buying every time we purchase something new!

I bought the five year protection for my new freezer for my piece of mind great value

Bought this on a open box refrigerator... fridge looked great but you never know what could of happened between it being opened, returned and put back out for sale. That's a lot of back and forth. Now I'm not too worried about it because I know I'm covered.

The folks were very professional. They were prompt. Professional in all aspects. Asked if there were questions. Told us how to contact them if anything came up.

Ecelent i lo e it have not had issues just defrosting

The 5-year protection plan seems good for durable goods (like refridgerators) - I've had shorter plans for other products and have not had to use them because there have not been problems with the products. I assume that BestBuy provides the service it propmises.

I think that this is the most aggresive guarantee on the market. Excelent option to protect products!