Customer Ratings & Reviews

samsung fridge very skeptical of product if i have problems i know best but will fix it

I always purchase Geek squad protection for my purchases. It gives you peace of mind knowing your purchase is covered in the event Tech support is needed to care for my purchases.

Great customer service easy and fast service good communication

Great plan, great price! The refrigerator and 5year geek squad plan cost far less than we had expected to pay for a refrigerator alone.

I only purchase from Best Buy transactions are always fast and easy.

It is great to have this, hopefully we wont need to use it. This is must have for any major appliance buy.

I am so happy with this protection. It has responded with excellence all the time I need it. I will always buy it for the products I buy. Recommend to my friends always 100%.

Geek Squad service is great. I got my answers when I had questions about the fridge and its functions. Techs are knowledgeable.

I have always been pleasantly surprised at the geek squad coverage and will continue to purchase it for big purchases! This one in particular is on our fridge!

Excellent item. Work well. Needed a pat and Best Buy replace it

I hope I never need it, but when a refrigerator costs over $3k I feel like it's a good value. The geek squad seems to always go the extra mile to make customers happy.

The agents give me a few advice about how to take care.

Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

Always good to have a warranty on any appliance. Geek squad gives great support.

Bought this for my fridge. Have had issues with my fridge from the 1st month. Since whirlpool never did anything on their end to fix my issue I called Geek squad and got a tech to come check my product. The tech came out and said the fridge showed everything normal but he clearly sees what the issue is. Never heard again from them and have not bein able to get my issue repaired or replaced.

Ya Never Know. Warranty extension is well worth the cost for the IF in life. Just a service call would meet your investment in an extended warranty. Worth every penny.

I have used the Geek Squad service to mount my TVs, check my web connectivity and install cameras. My husband is not handy so it really helps to have someone to count on to rectify issues and do updates.

It was the perfect purchase allowing space and functionality together as one!