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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4572 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,572 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great warranty, great install

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always go with geek squad. Great and knowledgeable crew. Great protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just made a purchase: therefore I can’t comment at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection Plan is a no brainer. Came out several times for issues I was having ordered the parts I needed and fixed the issues I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know that our products are covered. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge/freezer combo! We use it for our cake business and it has been a game changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing this service is available directly through the Geek Squad! in addition to manufacture warranty I will know that any problems can be taken care of quickly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have Not Had To Use Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it but have not had to use it yet. So, I am happy about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact i have bumper to bumper warranty on my refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other way to go, in my opinion, than with extra warranty. Especially when it is from Geek Squad; I have always found them to be personable, professional, and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the extended protection plan, hoping to not to use it but if I need it I know it will be there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it for all items purchased from Best buy. Wonderful after sale service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the warranty but so far I’m happy with the services that I’ve received.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent install our ref when they delivered since the we don't have any problem at all, the refrigerator was shiny and it easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and mounted my device and connected my soundbar. They also instructed me on how to use them. They also fine tuned my computer. Its now running much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job in timely manner No need to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wait and see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say much as I haven't had to use Geek Squad to help with anything so 5 stars for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and organized. We were able to get appointments right away to fix our appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live a distance from Best Buy in Morgan County. When we have had a problem with our appliances we make a phone call and have exceptional service. Great service and the technicians are well trained.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind tech support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Good tech support when needed. Hopefully they're able to assist me if and when my appliance falters,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Best Buy Go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the services yet. Very good customer service so far!

    I would recommend this to a friend