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Customer reviews

Rating 4.5 out of 5 stars with 4572 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 4,572 reviews
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the extended warranties with any major purchase. The Geek Squad was a savior when we purchased our Sansung refrigerator several years ago due to ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, even high-quality major appliances are not built to last like they used to. The geek squad protection plan is worth every penny.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Always get extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would ever buy anything without a extra warranty great investment for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad protection is the best warranty and a must for any purchase. They replace faulty products or replace it no questions ask. Better than manufacturers warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty makes me feel at ease, its affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent, has everything I need, and when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My warranty was deleted some how during the exchange process. But, after a few hours, Best Buy rectified the issue. They serviced my fridge and it’s like new. No issues, thereafter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get yourself protected! Clean and easy service and no worries to get back to normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend for refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend geek squad on my refrigerator in case anything were to go wrong. Being a sing mom. I don't have time to be fixing things. I like making the one phone call. And they are on the way to fix what ever goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month since delivery of fridge. No problems so far. Bought Protection for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed with a greatest of care and everything was explained to me in detail. My freezer was delivered and installed with the same amount of care and concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it’s pretty cool. Never needed it for a fridge. I use it on my Xbox controllers all the time. Basically just trade them in when worn out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one bad refrigerator and it was super easy to get get squad to help me out. Without it I would of been spending alot more money to buy a new one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    happy shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price for the three year contract from best buy was a lot less than the price from the refrigerator manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the plan. But better safe than sorry. I did read reviews from people and they recommended as refrigerator had problems down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it's good if I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know if it's any good. Haven't had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Coverage Continues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always feel better knowing that when the manufacturer's one year warranty expires, the protection continues. Haven't had to use for this item...yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra mile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek’Squad has always went the extra mile for me, through all the problems I have ran into with dealing with Best’Buy staff in the stores, and problems in general.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fact that extra coverage for items purchased are offered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty. Also the price varies depending on the price of the item.

    I would recommend this to a friend