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Customer reviews

Rating 4.5 out of 5 stars with 4572 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,572 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed a refrigerator and the water line. They did a excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy selects their people well when it comes to servicing your appliances. The Geek guys are always great and efficient and gets the job done with a smile! Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought protection for my Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I bought my refrigerator I noticed that most owners in the reviews complained that their frig failed soon after the one year warranty was over. Have not quite reached one year yet, and have not yet needed the extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it you can cook alot of great food with no problem what so ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting to see if I need them for this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but it was very easy to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when you need quick service - You'll be glad you made this part of the service. A well needed addition to calm your mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection plan with a big appliance purchase. Appliances are not made to last how they used to back in the day.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometime mom can't work the Ice maker, maybe i will help get someone out to help her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELIVERY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERY GUYS WERE VERY NICE. DELIVERY MANAGER SUCKED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my freezer, whereas it holds a lot of food and I just love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible!!! The water tasted bad after putting in a new water filter. Put in a work order, they came out and said it was the water line connector that's causing the bad tastes in the water. They do not services anything attached to the refrigerator. The warranty only covered what is build on the refrigerator. Replaced a new water line connector, the water still tasted bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought geek extended warranty because of problems other people have had with refrigerators. Price was on sale so I spent the extra on coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Coverage is good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always smart to get coverage for your appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5cu freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a 5cu freezer. The delivery men were very polite and professional. They put it where I wanted it and set itxup.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Linda. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ingome service is so convenient. The technicians are thouroufh and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is an absolute must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth every penny you spend on it. Things just do not last the way they used to. When things break down they either fix it or replace it. What could be better than that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. Hopefully won’t have too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and installed my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very professionals and they know what to do. They deserve 5 stars rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called me after my purchase a month later to make sure everything is working and even give me the information for them to come visit and check that everything is working in order! Good costumer service!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy delivery....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, bulky refrigerator was brought in effortlessly...They know their job.

    I would recommend this to a friend