Customer Ratings & Reviews

I have purchased and used the GSP plans in the past and have not been disappointed when it came time to receive service. I fully expect to have the same experience with this purchase.

Great service love it they are so good and great customer service and support

The service has helped me a lot because after several Freezers with failures they were going to check it for me And help me with the exchanges

I’m glad I purchased the extended warranty to cover any unexpected issues

I purchased a new French Door Samsung refrigerator, and decided that the 5 years extension was a fair price. I'm happy with the purchase and the peace of mind that goes with it. The salesperson was great, and very honest!

Knowledgeable able to provide insight into the issues your facing with your electronics

The agent was outstanding. Helped us with a long dreadful issue while updating our kitchen appliances. It was great to have assistance with no additional isdues6!

Great Protection Plan. Best to be safe with extended warranty.

Good protection at a good value. Will probably never need it, but it's there if I ever do have a repair.

Having been a longtime Best Buy/Geek Squad customer, I see the value of their coverage. We decided to have our new refrigerator covered for 3 years.

5 year protection guarantees you protection on your device.

They are very good at answering questions. They won’t cover something if it’s still under manufacturers warranty. I bought a Samsung Fridge (never again) and had food spoilage. They reimbursed me quickly for this.

I hope I never need it but it’s nice to have for peace of mind

You can always count on Best Buy’s guarantee. They go beyond the norm in every area.

Great refrigerator plenty of room in both compartments

bought the service plan customer service let me buy though it had been almost 60 days since purchased bought the kitchen aid refrigerator on an open box deal at $1050 discount of 2800. stole another at best buy lol

Glad I got this as I think I will have to get ahold of them about my freezer. One of the levelers was missing of the bottom. Hoping it will cover getting one.

Extended warranty is great. We were able to get this new refrigerator under the warranty or prior unit that did not work correctly.

The agents had to set up the refrigerator. Then it was not keeping cold so came back and took it out and replaced with another one. Very good service.

I bought a $3k+ appliance and the BestBuy warranty is short bucks with better and longer coverage than the manufacturer. As with all warranties, I hope to never use it, but it's easier to work with BB than some manufacturers.