Customer Ratings & Reviews

All in all, this is a very nice fridge. We had a problem after awhile with the ice maker though. Had it replaced free because we were under warrenty. The real issues we had were with the delivery people. The rudest and most incompetent people we've ever dealt with. The morons almost flooded our kitchen after they left. No one at the Geek Squad could help us. I had to personally go to the store and speak with a manager who gave us a small compensation. I will probably not buy any large appliances from Best Buy anymore. Too many problems with delivery people and customer service.

I get warranties on anything over $100 after the experience of actually having to use one and having it go effortlessly.

Great for protection on your purshases items and a peace of mind not worrying about paying out your pocket.

geek squad protection is great when my computer decided to fail me they came through for me ,

My Refrigerator started to die after 11 months. I tried to claim the warranty and they said I had to go through Samsung directly. Samsung saw there was only 3 weeks left in the factory warranty and drug the process out 3 weeks, then said the warranty expires an passed the buck to Best Buy warranty. Best Buy then took 4 days to schedule an inspection, another 5 days to schedule a third party repair tech, and then another 10 days to order parts and get the repair done. Meanwhile, my refrigerator is no longer chilling food and I'm stuck without a major aplliance. My recommendation would be to avoid warranties on major appliances. It woild have been cheaper and faster just to buy a new one fue to lost food, eating out, time spent dealing with bureaucracy of insurance.

Very excellent and works very efficiently. I advise my friends to buy

I wouldn't make a purchase of an expensive appliance without the 5 yr plan! Divide the cost of the plan by 60 months. Its a no brainer!!!

I love knowing that no matter what happens, while I have geek squad protection, I don't have to worry about it breaking.

I have always relied on Geek Squad Protection plans for most of my major purchases, and have always found them to be reliable and timely in supporting my devices.

I have always relied on Geek Squad Protection plans for most of my major purchases, and have always found them to be reliable and timely in supporting my devices.

The agents set up connected fridge water and ice maker thanks geek squad

Always worth the money to get a warranty for your big appliances. You always get great service if there’s a problem with your purchase.

Compare the rate to Homedepot warranty they are by far the best in price. Installation was fast and easy. Communication was very well.

it reassures me to know that I have this option the electronic parts has no word of honor and this gives peace of mind

Installers came in with the new refrigerator and connected the new hose with ease.

Everyone at the Best Buy store has been very helpful and always available to answer our questions. The Geek squad membership discount is great.

Purchased this stainless steel refrigerator for my house in California. The refrigerator was beautiful and added value to my house.

The only thing I can think is how best the service is

Definitely a must have one purchasing a freezer I’m sure

You will never go wrong with the warranty. Now days so much technology in refrigerators that anything can go wrong and is very expensive to repair.