Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4572 reviews
(4,572 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the geek squad protection on everything I buy.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge but the ice maker doesn’t produce much ice at all.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great managers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service managers helped out with guarantee issue
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Minor repair needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a minor repair needed. Scheduled on line. Repair person called to get the details and had the part needed delivered to the house before his arrival. Fixed the problem in no time. Pain Free!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bought the service just in case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I will never need the extended warranty but I have it just in case.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ease of mind for a new appliance is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At 10% of what we paid, it wasn't cheap, but it means a hassle free repair if anything goes wrong and hopefully the cost will only be for peace of mind and we won't have to test out the warranty.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fast & Professional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly and professional service. I was very pleased with the quick delivery time and how helpful the people who delivered my item were.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on this extended warranty protection. Gives peace of mind for the next 5yrs
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product plan for anything you get from Best Buy.it really helps with anything other than physical damage to the product.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this warranty, because of its value and its ease of use.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 Year Service Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a relief to have the support of the protection plan on my appliances. Definitely worth the cost.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use this plan yet and I hope I do not have to. It is nice to know that Best Buy has my back in case something goes wrong!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good purchase for expensive items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always suggest buying the 5 year warranty because it’s really good peace of mind if something breakdown or stops working properly.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Product Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product plan. It is always best to insure that your product purchase is covered for unexplained problems.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Feeling safe!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have not used the service yet, but the cost seemed appropriate for the protection.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Extra warranty is needed for big ticket items.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t need to use the geek squad yet but I hope they will pull through when I need them. Hopefully I do not need them.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
VERY glad I got this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Without the squad protection, I'm sure we would have spent way more to repair our stuff. Very worthwhile.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for $170 you get a five-year protection from geek squad can't go wrong
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
New frog
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and so far so good. A little smaller than our last one which is good bc more space for us
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope I never need to use this , however I think having the knowledge that Best Buy is the provider means they stand behind what they sell.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend


