Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4591 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,591 reviews
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the service but provides a peace of mind to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely need to get warranty with your purchase get the 5 year if possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager Helped a lot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager at Best Buy did a great job in helping me get problems solved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My luck is everything breaks after the mfg protection goes out. Now I don't have to worry. Used geek squad before and Always happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the service. Great that Best Buy offers 5 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying any expensive items it’s always a good idea to buy warranties on your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad agent installed my 21.7inh freezer perfectly and neatly, no scratch nor dent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call for help and an agent was sent to My house within 48 hours. The service was great and the fridge has been great ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 5 year Geek Squad Protection is a good purchase. It covers me should a problem occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must-have

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came, took away my damaged fridge, and installed a new one and explained everything. AWESOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just what I wanted and Best Buy was able to deliver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeking out!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with the geek squad! They always super helpful, and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always I said always get the warranty on big Items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered to the house. Works like a charm. Delivery people did we great job. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have as a backup, haven't had to use it as of yet. Seems like a good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was so quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. I recommend geek, And don't hesitate to add protection to your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ! Would highly recommend protections plans

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad hooking up my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered and hooked up the tv and explained the controls were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan so worth it. Always seem to need a protection plan now a days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, they came out a few times. I would say they qere knowledgeable.

    I would recommend this to a friend