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Customer reviews

Rating 4.5 out of 5 stars with 4592 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 4,592 reviews
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great product value for money and good service great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use on the last fridge and Geek Squad was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't usually get warranty coverage for new items but since this was a floor model it seemed like a good idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have not had to use warranty yet, no problems. Fridge works with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and informative and quick to get things done

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Long hold time and coverage issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a service visit on my new fridge so I started with Geek Squad. After a long hold time I was transferred to manufacturer. More hold time, during which I was able to request service through manufacturer's website. That went well. I have noticed that the 5-year Geek Squad service contract is actually only 4 years since the manufacturer does all service calls for the first year and the contract expires 5 years after the installation. This seems wrong.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad refused to answer me or call back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have called Geek squad 3 times to book an appointment, it took too long. They asked me to call a second time to book the appointment. Sadly, I have called and yet I have not been attended to. It's not fair.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. It's always frustrating to feel neglected and like your time was wasted. We always strive to ensure our customers are provided the best service possible. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything without the full support of the Geek Squad behind you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had them come out so far so I don't have nothing to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a 5 yr plan just is case i run into problems in the future i be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my luck I will probably have to use the extended warranty. Best Buy has great service with their warranty's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope we don’t have to use it but the price was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use; but find purchasing Geek Squad service is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend warranty on appliances you use every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this for every electronic item I buy that has a value. Wonderful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the new gizmos on refrigerators these days, there is more that could go wrong. Recommend this service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERY WAS GREAT , SET UP WAS GREAT . THANKS BESTBUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love that we got the three year protection. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i purchased this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coverage on a $3000 frigator was recommended buy the delivery guys,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money, I’ve to use it once already to fix the ice maker

    I would recommend this to a friend