Customer Ratings & Reviews

The service is good. Its that you even have to buy it cuz you cant trust in the product

Well I am not one to normally buy the extended warranty but this one really worked out. We bought a fridge and the power went out. After that it never really worked perfectly and after calling the service department took care of everything. No charge replacement!

If something goes wrong, they take care of it. This is a great service and I'm really happy with it.

We had a 3-year protection plan on the range which we had to replace. I am quite happy we purchased a 3-year standard Greek Squad Protection plan.

Given the life expectancy of my purchase, adding the 3-year plan would make it well worth the price of the appliance and the extra warranty.

Quick service right to the house, they came out and found issue immediately.

always had to go through corporate escalations customer service, but once you get them. it's all easy and they care.

Geek Squad protection always stands by their product

Always very helpful. Wouldnt buy anything without this protection.

I’m glad I purchased the membership, Geek Squad has helped me out so much.

Most of the time when something doesn’t work it’s a huge headache. Our new fridge quit within a week, called in and got a replacement. Replacement has worked great.

i had a minor fix with the ice machine, they came and fixed the problem

Always protected by geek squad. Service is always excellent and getting an appointment is never an issue.

I only Buy my appliance and tech from Best Buy because I trust this Protection plan.

We love it and the kids love the color and the way the doors open up and the white inside and the lights

I love the Geek Squad protection plan. It covers my new fridge for anything that goes wrong for five years. If they can't fix it, they replace it. i would not consider buying a major appliance without a protection plan.

Refrigerators were built originally to last a lifetime. Unfortunately that is not the case today. Repairs will happen and they can be very expensive. I have purchased extended coverage on my last three refrigerators and they have been needed. I do NOT buy extended coverage on all items that I purchase. For expensive appliances, it is important to get.

I bought this for my Insignia refrigerator. I'm thankful it is there, though I've not needed it for this item.

I have no idea how good this service will be. I'm writing this review one month after buying it. Glad I haven't needed it yet.

I have not needed them to come to my house yet but i heard from other people i know and they said they did a really great job. Right now I've been lucky and i have not needed them to come to my house yet. I guess I've been lucky but I have to give them 5 stars from what i heard from others.