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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,589 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very well staffed and has people that actually know what they are talking about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just added on the extra warranty for refrigerator so haven't had to use as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. Haven’t had to use it on my item but heard it’s a great warranty plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product exactly what I needed it for and everything worked so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy warranties but a few years back I got a Samsung side by side refrigerator and it fried 2 months after the factory warranty expired. The Geek Squad warranty saved me $1,100. Now I get the warranty for anything over $500

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely delivery as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung refrigerator is amazing. The black stainless color complements my kitchen. And the agents that delivered it to our home were polite, knowledgeable and completely professional. Will definitely recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless and a good deal. Can’t go wrong with the Geek Guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great no problems with it they don’t make much question they focus if to give you the best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad protection plan always comes in handy I have it fit all my Appliances and textra and whenever something goes wrong they're Very professional and are a literal lifesaver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best store I like to buy items in this place the customer service are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE GEEK SQUAD service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has never steered me wrong, they are so worth it especially if you are doing things thru out the house like hanging TVs, Computer troubleshooting and even things for your car. Worth looking into for their great services

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great experience and great fridge!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for the price, bigger than expected, had a great delivery and order experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recoment Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud service is the best, no wories no hassles, you have a problem and geek squad takes care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Geek Squad to provide the best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family really likes the functionality of this refrigerator. The space inside offers great storage and the side shelves provide room for larger items such as gallon milk containers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection on Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I bought the Geek Squad Protection plan. My LG side by side refrigerator went out after 30 months and they completely replaced the product.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    A Simple Way to Get Your Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup a Service Request in case something breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. That’s the main reason I buy from Best Buy. Easy. You don’t have to register it since they do it at purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit overpriced 3 year warranty for an item purchased for less than $400 but it's a need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have extra warranty specially in big electronics.

    I would recommend this to a friend