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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 4,589 reviews
  • Rated 5 out of 5 stars

    Nice BIG fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space inside the fridge. Freezer is large and easy to open. Water dispenser is slim and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. You can get your appliance serviced with little to nothing spent. I get all my appliances & TV's inspected & serviced each year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Osorio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the service as of now and hope not to have to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it. Hopefully we won’t have any problems in the future with the appliance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our fridge quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use it and feel the Geek Squad will provide excellent service if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy installed my new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your delivery guys were polite, kept me informed whelile they were doing things, everything 5 stsr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and friendly. A some people Love the fact they have this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good delivery and no damage to the product we purchased as well as the great job for the installation. The service team who delivered and installed our brand new refrigerator did an excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like that we don’t get the amount of the protection back but still a good deal to get what you paid for item back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service as always from Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as always from Best Buy Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serving it's purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to purchase this item for my son and it's served it's purpose thus far !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service is far from acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item was delivered and left in the middle of my kitchen. I did not realize that there was a check box somewhere that indicated i wanted the delivery person to put the fridge in place and remove the packaging. Service has been a nightmare. I understand that we are all short-staffed, but waiting 2 weeks to get an appointment then another 2 weeks for the part to be replaced it ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is definitely worth purchasing. Great customer service and willing to help you out. They make sure they get the job right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this because the appliances are very important to maintenance and keep running, Best Buy is a trust company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t needed it so far. Fingers crossed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it so far. Fingers crossed! When I read the fine print of the offer and that it what is useful toward, I was convinced to go ahead and purchase it. I feel like it will be a good value over time if a repair is needed. Also, it covers maintenance items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra peaceof ind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably never happen, but just in case it breaks down two days after the manufacturer's warranty expires.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of mind

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great idea to insure that your items arr protected by geek squad I always get protection great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option for fridge coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like great coverage, but have not used it for a claim, so I do not have detailed feedback yet. Found it desirable for high ticket items, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended service plans work!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase an occasional extended service plan. I'm glad I did on the last freezer, it went out and we lost almost everything. The only problem was we had over $300. in food and was paid only $200.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance After Refrigerator Warranty Ends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought the Geek Squad extended protection. The Refrigerator only has a one year warranty, so I wanted the added coverage and local repair service.

    I would recommend this to a friend