Customer Ratings & Reviews

So far have not had to use the warranty, which I am perfectly fine with of course. Nice piece of mind if we do in the future.

The Geek Squad in the Norman, Oklahoma are very professional, presents products in a way you can understand, very helpful and courteous ‼️

I had issues with my dryer but I got the protection service for 5 years and they are amazing.. Got my dryer working again

The customer service agents provided excellent set up and answered all of our questions regarding our refrigerator/ freezer.

I’m so confused. I bought an Insignia refrigerator in Oct 2020. The freezer fan is starting to get super noisy. I’m so disappointed. I have the Geek Squad plan but when I called they said I have to come into the store to set up an exchange. They transferred me over to Insignia. Insignia said I need a GSS number? I was on hold for over 30 min. I just want my fridge fixed. I love it otherwise. So frustrated.

We recommend the 3 year warranty with the refrigerator purchase. We had an issue with the freezer and it was nice to have under warranty!

well worth it but have not needed to use it yet professionals

They replace my fridge what went out after one year, protection plan worked very well

They are always very helpful and willing to answer any question.

Very happy with my purchase. Have had no problems and it works great. Fit perfect in the small space we needed it for.

peace of mind to have an extended warranty. haven't used it yet but it nice knowing you don't have to worry about repairs.

I purchased this in case I need it. The plan will cover any issues that I am worried about in the future. I normally dont buy warranties but this one is perfect

Hope we don’t need it but feel safe with protection

They always provide outstanding support and service anytime I have a product issue. I would highly recommend spending the extra money to purchase one of these plans. It's better to have the peace of mind.

Great peace of mind. I love having the extra protection and all the issues this will cover

I always buy the protection plan from Best Buy, because the plan could save you money if the product needs repairs

I always buy the extended warranty on refrigerators. The last refrigerator had to be repaired several times. It is worth the money to pay upfront for the expected repairs.

Got my old one out and the new one in without damaging anything. No small feat. Gave some instruction, hooked it up and left. No complaints. Very friendly.

The Geek Squad Product Protection Plan is great! You never know when you'll need it or if Geek Squad will be needed to repair/fix any issue. I always get the plans for my purchases as extra protection.

I compared several protection plans. This one beats HHGregg and Lowe's by miles. Sears is beyond expensive. This plan made the final decision for my place of purchase, because it was better and cheaper. Everyone is willing to match prices, but the protection plan is not something anyone can match.