Customer Ratings & Reviews

Very happy i found this built in frig. Quality is what you would expect from Samsung

Glad to have the extended protection. I've only had to use the Services on laptops. Haven't had to use it on appliances but glad to have the option to purchase the protection.

I love best buy for their geek squad option, havent had to use it yet, but its nice to know its available!

Hope the refrigerator last long enough so I don't have to use it.

The geek squad is dependable and trustworthy. I’ve never had an issue.

The geek squad protection plan gives me peace of mind. Ive had to use it in the past when my tv went out. and they took care of everything, made it very easy for me to get a replacement

Enjoying the geek squad service. Nice to have experts available when you need them. Other perks are great too like installation, haul away and extended warranty.

Best buy is great at honoring warranties. Will always get them.

Great team... Always available.. Their knowledge is outstanding

I feel safe knowing my insurance is directly through Best Buy services with geek squad

This refrigerator has large storage space, delivery was on time and handled it very nice without any damages

Best Buy's Geek Squad Protection pays for itself with one small repair problem. The KitchenAid refrigerator has an electronic panel, several lamps/sensors, and a compressor.... the cost of one repair to any of these items makes the warranty a good bet.

It will come in handy for my freezer! I think BB should have a bundle price for all the household gadgets we purchase instead of buying every time we purchase something new!

Ordered and paid cash on 6.17.25 was told delivery fee. Because the store is like 20 miles from my home. Said will be delivered on 7.5.25 (ok, so we arent celebrating the 4th camping with the rest of family). Got home. Got a msg one of my items wont be available until 7.17.25. I got a text msg yesterday to make sure room for appliances on 7.5.25 del. Between 7a-7p and day beforethey send me smaller window. Got txt today to schedule del for /7.19.25. I called, got run around from an accent i couldnt really understand. Long story. No del til 7.19.25. (If it arrives then? They have my cash... and the store doesnt take phone calls anymore. They should refund my money and pay me since i have to go back to store for my $$$$.

I got 3 years protection for my refrigerator which I used once already and they completely exchanged the refrigerator.

the refrigerator had a faulty icemaker, After three repairs was able to get a new refrig. Unfortunately, the icemaker was still same and has been replaced once and still does not perform properly. Without the warranty we would have been out big bucks.

I found this insurance to be cheap for 5 years. I had geek squat before and never had a problem and this is the reason I’m buying again.

Great knowing i am protected for 5 years of service with professionals

My daughter really enjoying her new refrigerator. This product works well for her and her two children. It has enough room to put all of her food inside of it. Now she wants a matching microwave.

Recently had to replace my refrigerator and geek squad took care of this quickly and easily. Highly recommend them!