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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4623 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,623 reviews
  • Rated 5 out of 5 stars

    Geek squad is a great idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy for their geek squad option, havent had to use it yet, but its nice to know its available!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geeks

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best for overall protection , quality service and performance

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quick Geek Squad response!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had to replace my refrigerator and geek squad took care of this quickly and easily. Highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price foe bumper to bumper warranty for three years. Let's hope I don't have to test them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing this service is available directly through the Geek Squad! in addition to manufacture warranty I will know that any problems can be taken care of quickly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job finding what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so friendly and the Manager always makes sure his customers get what they're looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need it, but when a refrigerator costs over $3k I feel like it's a good value. The geek squad seems to always go the extra mile to make customers happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purschased this warranty due to latest model fridge are more complex electronically with more sensors and automation...... it has paid off by replacing the Samsung Fridge 2.5 years after I bought it when technicians cannot repair a leak

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yah never know !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya Never Know. Warranty extension is well worth the cost for the IF in life. Just a service call would meet your investment in an extended warranty. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always Buy Geek Squad warranties anything ever happens either they will try to fix it if it can't be fixed you will get a new one. It might seem a little expensive to buy the warranty but having the peace of mind is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and mounted my device and connected my soundbar. They also instructed me on how to use them. They also fine tuned my computer. Its now running much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad found problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to purchase Geek Squad Protection with professional assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance for a possible icemaker breakdown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the icemaker on my previous refrigerator break down twice, which forced an expensive replacement. Since I have read that icemakers are especially vulnerable, I bought this policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope it'd be great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just bought so not sure how good it would be. liked longer period of 5 years as other competitors are 3 or 4 years for the longest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been pleasantly surprised at the geek squad coverage and will continue to purchase it for big purchases! This one in particular is on our fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr. Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge so a 5 yr. Warranty was a must for us due to our heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other way to go, in my opinion, than with extra warranty. Especially when it is from Geek Squad; I have always found them to be personable, professional, and thorough.

    I would recommend this to a friend