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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4590 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,590 reviews
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room! The middle drawer is just wonderful for my 92 year old Mom. All her snacks where she can reach them without hunting. Love the freezer on the bottom with the extra drawer for smaller items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't live up to their standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fridge. Have had issues with my fridge from the 1st month. Since whirlpool never did anything on their end to fix my issue I called Geek squad and got a tech to come check my product. The tech came out and said the fridge showed everything normal but he clearly sees what the issue is. Never heard again from them and have not bein able to get my issue repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the protection plan, the price is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a great resource.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was able to Mount my TV’s and got them set up for programming. Was through in explaining how to use the applications and how to use the remote. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided this was a pretty good deal. It covers any product in our home. Even if it wasn’t bought at BestBuy. It has saved us hundreds of dollars aleardy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent install our ref when they delivered since the we don't have any problem at all, the refrigerator was shiny and it easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service protection plan worked great for us. We were able to obtain a new refrigerator after the one we had was a lemon. Had three service calls and finally they brought us a new one. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the 3-Year Standard Geek Squad Protection is the best safe guard you could ever have. You should always purchase a 3-Year Standard Geek Squad Protection if you want security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and fifty more characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the extended protection plan, hoping to not to use it but if I need it I know it will be there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as 123

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service easy and fast service good communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchase from Best Buy transactions are always fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always Buy Geek Squad warranties anything ever happens either they will try to fix it if it can't be fixed you will get a new one. It might seem a little expensive to buy the warranty but having the peace of mind is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purschased this warranty due to latest model fridge are more complex electronically with more sensors and automation...... it has paid off by replacing the Samsung Fridge 2.5 years after I bought it when technicians cannot repair a leak

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge/freezer combo! We use it for our cake business and it has been a game changer

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great warranty, great install

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always go with geek squad. Great and knowledgeable crew. Great protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I have made since the purchase of my new home. Best Buy's 5-Year Standard Geek Squad Protection will have me feeling at ease in the years to come.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance for a possible icemaker breakdown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the icemaker on my previous refrigerator break down twice, which forced an expensive replacement. Since I have read that icemakers are especially vulnerable, I bought this policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a warranty on any appliance. Geek squad gives great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really want to get this for your appliances like refrigerators and stoves. The ice maker (if you have one) in the fridge is generally the first thing to give you problems

    I would recommend this to a friend