Customer Ratings & Reviews

I cannot say enough good things about their service. Worth every penny.

Be careful, the BB Protection Plans run concurrently with the manufacturer's. So when I purchased a 3 year plan, I assumed it would extend the manufacturer's plan of year by 3 more, so four year total. That is what I was also told by two different sales people. But no, it runs concurrently, so I actually payed for 3 additional years but am only getting 2, since by the terms of the agreement BB will submit warranty claims first to the manufacturer.

The shelves are not as sturdy as my old refrigerator.

YES, sometimes I like to save money, but sometimes I want to have a peace of mind and get the best warranty/Geek-Squad protection for my investment. And this is why I choose "5-year Standard Geek Squad Protection ." THANKS GUYs

I am very pleased with the geek squad protection plan. I’m happy to know that my product is covered under warranty and there’s nothing I have to worry about if I run into any issues.

when you need quick service - You'll be glad you made this part of the service. A well needed addition to calm your mind.

Tiger service was good they came twice to check it out and gave me good explainations

Have not had to use the warranty yet so I cannot comment on how well it would respond to a claim. I will say that the price for the 5 year warranty was $200. A 5 year warranty from Sears for the same refrigerator was $580.

This seems like a good warranty. We bought it because so many refrigerators with built in icemakers/dispensers have problems down the road and Best Buy warranties only cost about half compared to bloated competitors.

Goodness when need help whit may purchase very lovely

Well worth the extra cost...guys were courteous, quick, professional and did any excellent job with unwrapping, installing and hooking up my new refridgerator!

When buying a product this expensive, you need some protection. But, haven't had to use it.

Geek squad noticed a few dings on the refrigerator as soon as they unpacked it. They were able to call geek squad/best buy and get us a partial refund.

The Geek squad protection plan is a great product to get on your new purchase. It had save me a couple of times. Or i would had to pay for a expensive bill.

Wow having your own tech team is the best. We consider it a great investment when purchasing electronics and appliances etc

We love this refrigerator. Never had this much refrigerator and freezer space. The ice cube maker makes great ice of a couple different sizes.

heard good things about Geeksquat in the past. I didn't really try them until I owned my own appliances. Glad I have them. they are responsive. you called them, they come to see you the next day and solve the problem. Highly recommended.

The geek squad installed a refrigerator and the water line. They did a excellent job

I purchased a three-year warranty instead of the five year warranty I went into the store and it was very easy to change geeks one warranties are the best in the game

Great purchase. I have not had to use it, but gives peace of mind.