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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4590 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,590 reviews
  • Rated 5 out of 5 stars

    Great portection and very knowledgeable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection covers plenty and will save you a lot of money if something serious happens. Geek squad responds fast and is very knowledgeable about products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fast and easy install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case any happens to your products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service wasnt necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me they couldnt hook ip the waterline because it was an older configuration. They did move it in place for me. I ended up installing the plumbers tape and screwed in the water line. They did offer to return the service fee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge was installed 10 mins no problems. In and out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was nice very cold would recommend thos tp anyone looking

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool fringe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do far so good for eight months now. Only the water filter showed indication for change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and useful, would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans just make the most sense when you are spending a good price to begin with. There's no better feeling than knowing your investment is protected for an additional amount of time- in this case, 5 years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will definitely give me piece of mind with my new fridge purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help with my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome great customer service highly recommended at a fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call them twice regarding my computer and both times they helped cleared out stuff not needed and made the speed of my computer faster. Great Job Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually always purchase protection plans for high cost items. The cost was not too expensive and made us feel better knowing we had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 year it good ti work for me thank you I love it g

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents always help the best they can when needed for my MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must when you purchase appliances from Best Buy. we had to use this on our previous purchase and it paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. They have been very helpful for what ever needed. They even came to the house and help set up our new TV & Surround sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always purchase geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like your technicians, they are very knowledgeable, I wish you had a 5 year plan, 3 years is not enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy offers the best warranty! Nothing but the best! They take any issues seriously!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wahoo geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Haven’t had to use them yet but I’d say there good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repaired ice maker numerous times!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and when they couldn't come out during the covid crisis they had another vender come out and hopefully i will get the reimbursement like they promised!!

    I would recommend this to a friend