Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4590 reviews
(4,590 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best service plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy geek squad service plans for all of the items I get from Best Buy it's just a no-brainer. They are the best service plans offered anywhere.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech guys installed my refrigerator professionally and neatly.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don’t skip the added protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How can you not want to protect your expensive fridge purchase for 5 more years? This covers you for practically everything you’d need.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
75 inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did great job installing and mounting TV. I have had no problems
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Refrigerator install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the refrigerator for 2 weeks and so far its absolutely awesome
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good guarantee for the refrigerator and different items.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good recommendations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not needed them but good idea to have incase item breaks
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 year geek squad protection plan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a previous plan that allowed us to receive a new refrig. Our old refrig was a lemon. We learned from this. Plan paid for itself several times over. thanks
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did excellent work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents delivered and set up my new appliances great job
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great added product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good to have this added protection. You never know when you need it. Just pay for the plan and then everything else is free.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quality standard protection & service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatly appreciate the 3 year standard Geek Squad protection plan to have Best Buy support for products and services!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fix all problems quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had before geek squad for 5 years and it’s helpful for me and my family so I got for new refrigerator too
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents transported and installed the product..
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
warm fuzzy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have the warm fuzzy feeling of knowing we are protected in case we have problems in the future. Our Total Tech Support Plan even allowed for a discount.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Pretty nice fridge but ice make is an issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All in all, this is a very nice fridge. We had a problem after awhile with the ice maker though. Had it replaced free because we were under warrenty. The real issues we had were with the delivery people. The rudest and most incompetent people we've ever dealt with. The morons almost flooded our kitchen after they left. No one at the Geek Squad could help us. I had to personally go to the store and speak with a manager who gave us a small compensation. I will probably not buy any large appliances from Best Buy anymore. Too many problems with delivery people and customer service.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We’re sorry for the inconvenience that this caused you. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
General Insurance Product from Appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to protect my recent appliance purchase. Each to buy in store. I wished if I would be able to buy over phone
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to have warranty coverage for your appliances. Geek squad protection is way better than dealing with the manufacturer warranty.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great job!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys came in and installed my fridge. They were cautious with my brand new wood floors. They were great. Highly recommend
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
NO WORRIES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues but glad to have coverage just in case something happens
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They delievred good fast and reliable with care too
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


