Customer Ratings & Reviews

Good pricing for more expensive, large scale electronics.

I was given no hassle at all when I called. They were very helpful from the beginning and followed up with me afterwards to make sure I was satisfied.

Very excellent and works very efficiently. I advise my friends to buy

Haven't had to utilize yet for refrigerator but in past when we purchased for other items we were happy with service.

Bought new Samsung double door refrigerator from BestBuy and absolutely need to buy geek squad protection. Have not had any problems with Geek Squad yet since I have not had any breakdowns on my fridge.

I'VE USED GEEK SQUAD MANY TIMES IN THE PAST. I HAVE NEVER ENCOUNTERED ANY PROBLEMS

They did a professional job as expected. What is also appreciated is that they installed it in a timely manner as well as explained some of the features.

I did purchase the extended geek squad protection plan for my fridge. I honestly hope I never have to use it, but it gives me peace of mind to know I have it.

The agents set up connected fridge water and ice maker thanks geek squad

My refrigerator was delivered in timely manner and professionally installed and took away old one.

The delivery men were on time, worked efficiently, and cleaned up the packing supplies and took them away! 100 percent satisfied with this service.

I havent had to use the service, but always like having the peace of mind in case something goes wrong with the unit.

Protection is always good. Have had two products that have needed fixing.

Had a minor repair needed. Scheduled on line. Repair person called to get the details and had the part needed delivered to the house before his arrival. Fixed the problem in no time. Pain Free!

Never leave the store without this warranty. Especially on big ticket items. Best Buy is hassle free when it comes to standing behind the warranty.

Great for installs and mounting. Highly recommended for those in need.

At 10% of what we paid, it wasn't cheap, but it means a hassle free repair if anything goes wrong and hopefully the cost will only be for peace of mind and we won't have to test out the warranty.

I'll let you know after I call them out to fix the main door again. It doesn't stay open and will "drift" back to the closing position which causes a problem when I am trying to load or retrieve stuff. A quiet unit, much quieter than my previous Samsung (7 years old). Has great features like one of the two bottom drawers can be used as a fridge area (to chill wine) or can be a freezer, depending on how I want to program it.

What a great plan to add to your best buy devices. Protect yourself from having to spend thousands in repairs. 3 years of protection for a low price!

Definitely a must have one purchasing a freezer I’m sure