Customer Ratings & Reviews

I really like getting the extra warranty for my products I really do not care for Allstate but I guess somebody else had to take over from the other company that screwed us selves over I just hope Best Buy stays on top of things and make sure when a person needs to get a new product with their warranty that they keep doing what they've always done for me and take care of me because I actually love going to Best Buy and buying things I hate buying crap off-line

Have purchased Best Buy Geek Squad Protection plans for multiple laptops and equipment over the years. Never a regret.

OUTSTANDING!! They were prompt, accomodating, and very very nice. Ron and the other gentleman that came answered all my questions and were incredibly helpful. Can't say enough great things about this team. I was apprehensive after reading the online reviews and seeing horrible install pictures, but my experience was the opposite. (Maybe it's because they were not subcontractors and actual Geek Squad techs.) I would give them 10 stars if I could.

Service is always good and people are very helpful snd pretty knowledgeable.

Had a problem and it was handled and fixed, so I’m glad I got this.

Best help i had to walk through any descripancy on any of my appliances or computer, laptop ect they are very knowledgeable.

The best ever had it 3 years now and works like a charm this is really the Best Buy

Geek squad has helped us multiple times! Great customer service!

It's only been 2 weeks since buying the appliance so I haven't needed to use this yet and hopefully I never do. Compared to other protection plans I've purchased from other retailers, this one is worth the money. Overall I've found Geek Squad to be exceptional in service and knowledge.

The delivery guys did an excellent job of installing my refrigerator they were in and out in minutes. I absolutely love my new refrigerator.

Haven’t used it yet but it gives me piece of mind that the used machine I bought is under warranty.

The best buy/geek squad warranty is money so well spent. It's worth every penny to deal with them versus the manufacturer if you have an issue.

We purchased this refrigerator because my mother-in-law had one, and we loved it. We had a Samsung, but was not impressed. This refrigerator is very quiet and efficient. It keeps my vegetables, fresher, longer. It does stick out about 8 to 10 in.² past the countertop, but where we have ours, it doesn’t matter. It was very quick to cool down upon delivery and we have not had a problem with it whatsoever. We love this refrigerator and we would recommend it to anybody. The bonus was it was on sale, as well. Great product all around.

Great service to have if you run into any issues or questions.

They have good and professional service and they are so careful about the floor and walls when they installing appliances

Great delivery service. and delivery very pleasant

Never again will I buy a product, at least an appliance without getting the warranty as far as I know and from what they explain to me if something happens to it anything at all, they either fix it and if they can’t fix it, they replace it very simple. I got the five year warranty, I didn’t get it on my last product and I had to go through the manufacture and it was a pain in the butt and I’m never doing that again when it comes to major appliances I strongly suggest you get the warranty now thank God I haven’t had to use it yet because I just bought it but if I do happen to use it and it’s not what it supposed to be, I will update this but as long as you see nothing updated consider the fact that either my product is working great or something happened to the product and the warranty covered it perfectly ! Ty!

Everything went well in the delivery. Items in good condition.

This was a great way to make sure our product stays in good shape.

Always good to have things covered and Geek Squad is great and easy to work with.