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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4563 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,563 reviews
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fridge is a major investment, and the piece of mind this gives me I worth a lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I purchased this since this is my second time using it in 3 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functions as imagined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this yet, but I'm sure it will provide the protection needed if the product breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge was just what I wanted. great double doors freezer had plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is always good to have a backup warranty on any products and this is a good one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. All questions answered ingrest details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For five years I will have stress free use with the Best Buy 5 years protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very helpful and friendly. Informed me about my apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents walked me through the whole process it was

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Replaced refrigerator, but subsequent damages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it replaced the LG we had and liked (and cost us $ out of pocket to do so), it was replaced by a smaller Whirlpool because similar-sized units with similar features were not available. For almost 30 days, we had to store all of our food in coolers and replace ice daily. Delivery of the replacement unit by a Geek Squad delivery contractor damaged both the unit and our home, specifically our rather expensive LVP flooring and trim work. We lost more than $400 in food and were reimbursed just $200. We're waiting for a replacement refrigerator (although we'd prefer the damaged doors being replaced) which will cause additional hassles such as storing food in coolers a few days and possibly more damage to our home. Hopefully we won't have to go through such a debacle again. Was the original optional warranty worth it? Hard to say.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. Haven't had to use it but keeps me worry free for the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the squad protection plan when available.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We feel the same about protecting our investments just in case something goes wrong. If you have any questions or need help, please let us know!

  • Rated 4 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a floor model fridge at a great price and purchased the in-expensive geek squad plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased this for the stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with our stove just in case. Haven't had a chance to use as yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent answer the call easily work with you the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle service plan. Have used replacement warranty before and well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always use protection. better to be safe than sorry. plan B can often be expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must when purchasing high ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind - knowing all will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is one of if not the best warranty to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have an option to safeguard a big purchase for several years at a relatively low cost.

    I would recommend this to a friend