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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4534 reviews

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  • Value

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 4,534 reviews
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little bigger than I thought ao had to remove doors and freezer to get into the house. Wasnt very difficult just tedious and the instructions are not clear cut. Gives you like a parts break down (picture) of what needs to be done. Removing the water line was the most difficult thing to figure out. One would think they would disconnect it at the door hinge, but that is not the case. You have to disconnect at the back and the tubing runs through a bigger tube / channel. The water dispenser is flush with door, so I dont recommend trying to get something off the top by leaning on it a little. It WILL get you wet...lol. It has a lot of room by placing the icemaker in the freezer. I wasnt sure I would like this, but it isnt that bad. It actually makes more ice then most in door makers given it has a huge bin to dump the ice into. Overall it has been great. My only complaint is it squeals when filling. Not sure if its bad or just normal. Our last frideg did that and the pump was changed twice and still never fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Trusted Protection with Hassle-Free Setup"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven’t had to use Geek Squad’s service yet, I’ve had a great experience so far. Purchasing the 3-year warranty for my Insignia 7 Cu. Ft. Upright Freezer was quick and hassle-free. Based on their strong reputation, I trust that if I ever need assistance, they’ll provide reliable and efficient support. For anyone wanting extra protection for their appliances, Geek Squad is a solid choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super help and learned some new things. I will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr. plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good choice for me as I've used it and it more than paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered our freezer and we were able to track them plus they called to verify we were home. The only item that needed installation was the freezer handle and we did that ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with wrong charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call on delivery day bc we saw we were charged for haul away which we cancelled but delivery people checked was done. Geek squad were very kind and efficient and will be crediting our card for the haul away fee. Alma was very kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Wirepol refrigerator for a month now, and I’m really impressed with its performance. It cools quickly and has plenty of space . The sleek design fits perfectly in my kitchen, and the energy efficiency is a great bonus. Overall, a reliable and well-built appliance—highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad it was avaliablefor my new GE frig. . I had service plan on my Whirlpool frig that died just after 4 years, lost refrigerant compressor died. Another service plan did pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate my Geek Squad Daniel and Arturo are amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value considering potential issues with expensive products like refrigerators!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finally getting around to a review after buying this last spring. I bought this for maximum easy storage for everything out of my garden and meat storage.there is plenty of extra room for prepackaged grocery store food even with the beef 1/4 and my vegetable.its so quiet you have to look and see if it's even running.its easy to keep organized and the 3 baskets are a boon for the things you tend to grab the most.i am exceptionally pleased with this freezer and the deal I got on it.why would I pay more for those name brand snob brands just for the name.insigna brand has been fabulous for me and the little bit of money it costs for the geek squad coverage I don't worry about anything going wrong.the geeks have given great service on everything I've bought at best buy so I'm confident this was a smart buy for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this refrigerator. My only one wish is that the ice cabinet for the ice maker were a little larger. If you fill up 3 or 4 cups full with ice, you're done, and have to wait till it makes more. However, the drawback to that would be losing the 3 small shelves that are right behind the ice maker. I can still empty the cabinet into the provided bin in the freezer drawer to accumulate ice and turn on ice plus to speed up the process. So, I'm glad they provided that as an option. If they didn't provide that, I would probably take a star away. I do recommend this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan has always been worth while for me and saved me quite a bit of money over the years especially after the standard warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to get an extended warranty. We have used the services of the Geek Squad and they are efficient, knowledgeable and easy to book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and the service we got from Best Buy! Bought the warranty ( just in case )......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad with our new refrigerator because I neglected to do that with our Samsung fridge and had nothing but problems. My new GE Profile has been great but I know I have the Geek Squad protection if I need it! What a great feeling!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with my new refrigerator. The storage capacity is excellent and it fits perfectly with my needs. I love the interior layout, which allows me to organize food efficiently and easily accessible. Additionally, the modern and stylish design perfectly complements my kitchen. The refrigerator is quiet and energy-efficient, which is also a great advantage. Overall, I am very impressed with the quality and performance of this appliance. I would definitely recommend it to anyone looking for a reliable and high-quality refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks Service Replacement of New Refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a day of having our new refrigerator placed, we realize that something may have happened to the refrigerator during shipping to Best Buy. It was very simple and easy to contact Best Buy to get a new refrigerator to replace ours. The geek squad came out did their job and sent somebody to make sure that the job was handled correctly in addition to amazing technicians. I cannot recommend enough about getting a warranty with your appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just some added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need a safety blanket so why not get the protection for a fair price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box at Best Buy, and have had nothing but problems. The first one would overheat, etc. Whirlpool told me to unplug it. Exchanged for this one. This is the second one, but same model. It freezes all of my produce in the drawers no matter what I do. Waste of money. Although the staff tried hard to accommodate me when the first one had problems, their hands are tied from Best Buy. They can only do so much. I would never ever buy another open box or any appliance from Best Buy again. Off to shop for another fridge AGAIN. Hasn't even been a year.

    No, I would not recommend this to a friend