Customer Ratings & Reviews

Such a. Great and affordable product! We would definitely continue to shop at Best Buy!

Such a. Great and affordable product! We would definitely continue to shop at Best Buy!

Such a. Great and affordable product! We would definitely continue to shop at Best Buy!

It would be foolish not to purchase a 5 year warranty from the geek squad on all appliances

Love my geek squad protection plan you never know when it’s needed

When you get opened box items or even products that have good and bad reviews so good to get ha vent used yet but if I do I hope they come through for me

When we buy any electronica devices this expensive we usually get the warranty because they will replace it or fix it.

Geek Squad protection plan purchase for Dryer. Great service.

I would never be without this protection, I hope I will never need it, but if I do, it's the best!

Geek Squad protection never lets me down. Great customer service, a total must have!

Such a peace of mind knowing that if one of my new appliances breakdown, I've got local support!

The agents did an excellent job installing my washing machine.

I had to use the Geek Squad service for my dryer. I'm glad I purchased this service.

Had to replace my wt1101 (3.5 years old) with the wt1501. Did not have warranty for the wt1101, so I did this time and hope we will not need to use.

I added the extended warranty for my Samsung washer and dryer.

I usually buy a protection plan for the equipment I have, it means peace of mind in case something happen.

Bestbuy technicians delivered and installed my laundry set and were very professional

This Geek squad warranty sold by best buy is useless and should be considered fraudulent practice. We had three years extended warranty on a washer. When it stopped working Best buy - agreed to send a technician in 1 week time who turned out to be a third party technician as they didn't have Geek squad guy available- apparently they had one guy who takes care of whole 3 counties and can't come in in two weeks. They guy told us that pump was broken and he has to order it and it will take another two weeks. Then we called back to best buy - and was told to do another diagnostic and they claimed they don't have any records of what was done before. They guy simply refuse to come in. We called samsung finally and they repaired it with in 2 days with cost of $250.00. Geek Squad warranty is fraud squad warranty. DON'T BUY. I will never buy appliances again from best buy. And if I ever do I will buy extended warranty from manufacturer directly

Very happy and hope I never have to worry about any break downs for a very long time

The washer ever about to buy the dryer it’s very worth the money will continue to shop at best buy