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Customer reviews

Rating 4.6 out of 5 stars with 5708 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 5,708 reviews
  • Rated 1 out of 5 stars

    NEVER BUY GEEK SQUAD Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER BUY GEEK SQUAD Protection! It's a scam where they don't provide a contact number, a case number or anyway to follow up on a service call. Washer failed 6/12/25. Schedule Service for 6/16/25. Tech shows up with no parts, said it could be 3 parts that failed and he would order all 3 and return 6/23/25. Tech never showed. We have since spent 5+ hour on the phone trying to speak with anyone who cared, much less would help. We have spoken to 4 different Supervisors who promised they or someone would call us back and get a tech onsite. Still waiting......

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Poor manufacturer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has 10 warranty but only on drive system and doesn't cover labor. Geek Squad protect is pretty much a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ease of everything will be ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great and I always recommend purchasing it. Ease of everything will be ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service friendly people to work with. Very happy with the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product recommend 100 % faster services, good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the squad for my appliances because it's one of the best in the market

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance program if you remember to do it. The geek squad peeps are used to servicing irate customers so I tip my hat to the boys and girls in blue (or white)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3 year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is the way to go when you buy appliances at BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not needed yet used yet but appreciate the availability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    applicance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought a new home and needed a washer and dryer. She loves it and could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yrs protections

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this plan it is good protection plan for your tv. It's a great plan for your electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best group of people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a Geek Squad protection plan....these guys are the BEST and always friendly and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon reading reviews for ANY washer, I believed it was important to purchase protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra protection for our appliances. Gives you a good piece of mind on your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek did good on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top loader is great this Samsung brand work very well had it a year now and i enjoy using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I have not had to use this warranty yet. I hope I never will need to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this best the great experience I had with our frig warranty thru Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is there when you need them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy the offer extra service and protection. I have this extra security on my products .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AmaZing delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful for the delivery of our washer and dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchase service plan on all my electronics that I purchase thru Best Buy and I love the service people. I had my TV and Refrigerator fix thru them.

    I would recommend this to a friend