Customer Ratings & Reviews

Great Buy! Happy with my purchase. I'm also glad they offer a protection plan.

Always buy the Geek Squad Protection Plans for larger purchases! I sold them as a former employee and fully believe in their value.

Always buy the Geek Squad Protection Plans for larger purchases! I sold them as a former employee and fully believe in their value.

Wonderful peace of mind to know for three years, if there’s a problem it will be fixed.

Such a great investment! You wil definitely get your moneys worth it!

Glad I got this just in case something happens in the future

It was a just in case protection but never use the protection so lost that money

I have not had any complaints. They just replaced it with a brand new washer

We have not had to use the protection plan yet but we are excited that if something was to go wrong, we will have protection.

I purchased a protection package because my last washing.did not last very long, I need peace of mind with this washing machine.

After having purchased an LG washer/dryer combo unit in November 2023 and taking delivery in January 2024, I called a few days ago when the unit was having a leak from the front door. I was told that I needed to contact LG because the unit was still under warranty with them. So I say what good is purchasing an extended warranty if Best Buy isn’t going to do anything when I call them other than say go to the manufacturer. I have been a Best Buy customer, purchasing all major appliances, entertainment equipment and computer, iPads, iPhones from them for the past 20+ years. I have almost always purchased protection plans on larger purchases. I have called for repair on appliances that were under warranty in the past and the Geek Squad was sent out to make repairs. That was what I expected now and did not receive. I am more than unhappy. I guess it’s the way the whole world is going, but it’s the final nail in the coffin of my purchasing Geek Sqaud Protection. Worthless! As was calling LG who wanted to merely diagnose my problem over a computer chat and have me do all of the work. That’s not a warranty!

I am very happy with this purchase, and would reccomend

Figured the washer & dryer has so many touch screen buttons, better to get the extended warranty.

Got the insurance in case it breaks. Never know these days. Hope I never use it

The agents easily found the problem with our washer and returned it to us within three days.

Haven't had to use the geek squad yet, but I feel good that it's there for me if I need it. I bought this on a new washer and dryer.

Geek squad warranty is the best. Easy to get your items checked out or replaced if needed.

So far so good.. haven’t had to use.. Price was Very reasonable

Haven't use it, but you should buy it when buying a pricy appliance!

Haven't use it, but you should buy it when buying a pricy appliance!